Full-Time

Senior Manager

Data Operations & Analytics, Product

Posted on 10/21/2024

Lightspeed Commerce

Lightspeed Commerce

1,001-5,000 employees

Provides software solutions for retailers and restaurateurs

Enterprise Software
Fintech

Senior

Montreal, QC, Canada

Category
Data Management
Data Analysis
Data & Analytics
Required Skills
Git
BigQuery
SQL
Looker
Data Analysis
Requirements
  • Extensive experience (8+ years) in a data operations, data management, or operations-related role, with at least 3 years in a leadership or mentoring position.
  • Strong technical skills, including proficiency in data ingestion, transformation and modelling, analysis and visualisation tools (e.g. BigQuery, Dataform, Looker, SQL, GitHub, etc.)
  • Experience with data governance, data quality management, and data privacy regulations (e.g., GDPR, CCPA).
  • Excellent analytical, problem-solving, and project management skills.
  • Strong business acumen and a passion for bridging the gap between technical insights and business strategy.
  • Excellent communication skills to articulate complex insights with clarity and impact, and strong interpersonal skills with the ability to collaborate effectively with cross-functional teams.
  • Excellent organizational skills, self-starter mentality, and the ability to drive multiple priorities autonomously in a fast-paced setting.
Responsibilities
  • Build and lead a team of Data Operations Analysts and Data Analysts working hand in hand with the different Product & Technology (P&T) teams inside of Pods.
  • Partner closely with the Product & Technology organization to develop and execute on a comprehensive Data Operations & Analytics strategy aligned with business, product and technology objectives.
  • Oversee the development of the data roadmaps of your Pods, and help shape the broader Data Office roadmap to industrialise data and ensure robust data practices.
  • Provide direction, mentorship and hands-on support to help your team members develop their skills and deliver value to the Product & Technology teams.
  • Foster a culture of teamwork, collaboration, and continuous learning.
  • Lead data-related projects, including migrations, implementations and upgrades.
  • Develop a deep understanding of our products, systems, and underlying data architecture.
  • Manage daily operations to collect, transform and store data.
  • Monitor data quality and ensure data integrity across your Pods by fostering accountability.
  • Drive a culture of continuous improvement within your Pod, identifying areas for automation and driving initiatives to enhance data processes, systems, and quality.
  • Lead by example in embracing new technologies and methodologies to stay ahead of industry trends.
  • Lead the development and adoption of the highest analytics standards and methodologies among the Data Office and across the P&T organisation.
  • Lead analysis and mining of large data sets to derive actionable insights using prescriptive, descriptive, predictive, exploratory, and inferential analysis.
  • Support the creation of measurement plans using data for identifying trends, insights and answers to key business questions.
  • Collaborate with cross-functional teams including data engineers, analysts, and business stakeholders to understand data requirements and help create user-friendly solutions.
  • Collaborate with the Data Office and your P&T stakeholders to establish and promote data standards and best practices.
  • Monitor data quality and ensure data integrity across your Pods by fostering accountability, investigating discrepancies at the source, documenting findings, and driving continuous improvement.
  • Implement data governance policies and procedures.

Lightspeed Commerce provides software solutions designed specifically for small and medium-sized businesses in the retail and restaurant sectors. Their main products include point-of-sale systems, inventory management tools, and analytics features that help businesses operate more efficiently and engage with customers effectively. These tools work together to streamline operations, allowing businesses to manage sales, track inventory, and analyze performance data all in one place. Unlike many competitors, Lightspeed focuses on a subscription model for its services, which includes ongoing support and updates, as well as transaction fees for payment processing. The company's goal is to enhance global commerce by empowering SMBs with the technology they need to thrive in a competitive marketplace.

Company Stage

Series A

Total Funding

$2.1M

Headquarters

Amsterdam, Netherlands

Founded

2005

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for unified commerce platforms aligns with Lightspeed's offerings.
  • Rise of contactless payments presents expansion opportunities for Lightspeed's payment solutions.
  • Subscription-based models are trending, benefiting Lightspeed's recurring revenue strategy.

What critics are saying

  • Increased competition from SpotOn in the restaurant POS market.
  • Adyen's Tap to Pay on iPhone poses a threat to Lightspeed's payment solutions.
  • Candis's financial management solutions could attract Lightspeed's target market.

What makes Lightspeed Commerce unique

  • Lightspeed offers a unified platform for both retail and hospitality businesses.
  • The company integrates online and offline sales channels for seamless operations.
  • Lightspeed's subscription model provides consistent revenue through software and transaction fees.

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Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Paid Leave

Extended Healthcare Benefits

Mental Health Support

Lightspeed Equity Scheme

Health & Wellness Credit

Volunteer Day

INACTIVE