CLS Supervisor

San Francisco, CA

Training Schedule: Flexibility desired to round out training; will be arranged by Team Lead.

Shift Schedule: Tues-Sat 3pm-11:30pm

Our high volume, fast-paced San Francisco laboratory operations team is looking for a CLS leader. You are someone who will complement and guide our laboratory team, as well as plan and own responsibility for daily operations and managing processes. You will partner with site and operational leaders to ensure the successful expansion of our test menu through the facilitation of process development, tech transfer, and validation.

What You’ll Do:

• Provides leadership, and acts as a guide for the team
• Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals
• Focuses on issues of diverse scope where analysis of situation(s) or data requires evaluation to assist in in decision making
• Develops and manages routine operational plans
• Works on issues requiring the analysis of data, relevant factors, and resolves problems
• Coordinate coverage for all assay during assigned shift, lead expectations of the team and drive a culture of accountability
• Communicate daily activities to ensure a seamless handoff between shifts
• Escalate equipment/instrumentation issues that impact TAT or quality, as well as proposing and implementing solutions to accommodate or mitigate issues that impact TAT
• Monitor team safety and ensure adherence to EH&S and regulatory requirements (i.e. PPE)
• Responsible for identification and escalation of operational limiting incidents via change management, incident reporting or Jira tickets
• Participate in IQ/OQ/PQ for equipment/instrumentation
• Ensure laboratory is inspection/audit ready at all times
• Assist with CAPAs and RCAs to ensure comprehensive and complete action is taken to remediate
• Support and comply with the company’s Quality Management System policies and procedures
• Perform administrative duties; including, but not limited to, writing employee performance evaluations and reviewing standard operating procedures (SOPs), protocols, non-conformance reports, quality control (QC) forms, and equipment maintenance forms
• Coach and mentor CLSs and Laboratory Technicians by providing guidance, constructive feedback, and assisting with the development of the troubleshooting and judgment skills
• Lead by example to create an inclusive culture that values high engagement
• Conduct 1:1s for employee career development and coaching
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
• Ensure competencies are completed 100% on time, and assist with assessments as needed by the Training team
• To be an effective and present CLS leader in this role, you will be trained to our assays and work the bench 40% of the time

What You Bring:

• Bachelor’s Degree in Clinical Laboratory Science, Medical Technology, Chemical or Biological Sciences; or Military Education equivalent
• 8+ years of experience in a clinical laboratory, or 6 years with a Master’s degree
• Possession of a valid California CLS license and maintain throughout employment in position
• Advanced working knowledge of local, state, and federal laboratory regulations
• Demonstrated outstanding professionalism, leadership, and communication skills

Preferred Qualifications

• 2+ years of leadership experience
• Experience in a high volume clinical laboratory
• Experience with laboratory automation
• Strong working knowledge in the areas of laboratory technology, management principles, laboratory information management system (LIMS), and workflow needs and capabilities
• Training in molecular biology techniques
• Proficient in Google Suite programs, such as Sheets, Gmail, Docs