Multi-state commercial insurance carrier is seeking a qualified Senior Claims Examiner for a position in their Jacksonville, FL claims office.
Investigate commercial insurance automobile, property damage and general liability claims.
Handle claims from the initial loss report through final disposition.
Conduct investigation of policy coverage and liability with a detailed analysis of applicable state laws; damage determination for property, commodity and personal injury claims.
Establish a course of action to conclude claims timely and in compliance with state regulatory requirements.
Analyze exposures and ensure proper reserves established.
Escalate high exposure claims is to be made to management for direction.
Manage litigation filed against insured commercial insureds.
Task assignments to outside vendors are required along with oversight and management of the vendor.
Communicate with policyholders, agents and underwriting on key claim issues is required.
Conduct open claim reviews and work cohesively with other departments to deliver superior customer service and claim service to policyholders.
Travel may be required to attend mediations, trials and training activities.
Experience:
10+ years of experience handling bodily injury claims is required
Bachelor’s degree preferred
Working knowledge of Microsoft Word & Excel is required
Strong analytical skills are required to effectively and efficiently analyze information
Excellent verbal and written communication skills to express complex evaluations and resolve claims through a well-planned negotiation strategy
Customer service skills and a willingness to work in a team-oriented environment are essential
Data entry skills with a focus on attention to details
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
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