Full-Time
Junior Trainer
Updated on 9/3/2026
Gritter Francona
No salary listed
Remote in USA + 1 more
More locations: Washington, DC, USA
Remote
Bachelor's
Category
 Training (1) |
|---|
Required Skills
Care Coordination
Data Analysis
Requirements
- A bachelor’s degree from an accredited institution in education, instructional design, healthcare administration, public health, communications, business administration, a clinical discipline, or a related field.
- At least three years of relevant professional experience in training, education, instructional support, healthcare training, learning and development, or a related discipline.
Responsibilities
- Support assessment of training and education needs associated with implementation of the Elevated Risk Care Management Pilot.
- Assist in identifying knowledge, communication, workflow, and skill requirements for affected clinical and operational staff.
- Conduct interviews, surveys, observations, and other activities to identify training gaps.
- Analyze identified needs and assist in translating them into training objectives and learning activities.
- Support development of role-specific training recommendations for pilot-site personnel.
- Identify opportunities for remedial or supplemental training based on implementation feedback and performance.
- Assist with planning, designing, developing, and revising customized training courses and educational materials.
- Develop training content for instructor-led and web-based learning environments.
- Create and maintain workbooks, facilitator guides, presentations, job aids, exercises, reference materials, and other instructional products.
- Ensure training materials accurately reflect approved workflows, processes, roles, and procedures.
- Assist in developing customized workshops and remedial training modules based on knowledge and performance gaps.
- Incorporate stakeholder feedback and pilot lessons learned into training materials.
- Support development of training materials adaptable for future national implementation.
- Conduct or co-facilitate instructor-led training in classroom, conference, seminar, workshop, and face-to-face settings.
- Present information to clinical, operational, administrative, and other audiences.
- Facilitate interactive exercises, discussions, demonstrations, and question-and-answer sessions.
- Adapt delivery approaches to participant needs and knowledge levels.
- Assist senior trainers and subject-matter experts with specialized training content.
- Support training sessions at pilot sites and other locations as required.
- Conduct or support online training through Internet- and intranet-based systems, learning management systems, software packages, and computer applications.
- Assist with development and delivery of virtual workshops, webinars, demonstrations, and online learning activities.
- Test training content and technology before delivery.
- Provide technical and instructional assistance during online training.
- Support development of reusable web-based learning materials.
- Support evaluation of training effectiveness and participant learning.
- Develop and administer training evaluations, surveys, knowledge checks, and feedback instruments.
- Analyze participant feedback and identify opportunities to improve training content and delivery.
- Track participation, completion, satisfaction, and other training measures.
- Recommend revisions to training materials based on evaluation findings and implementation experience.
- Provide training performance information to government program leads and contractor leadership.
- Support training related to implementation of the Elevated Risk Care Management operating model.
- Help clinical and operational personnel understand new roles, responsibilities, workflows, and care coordination processes.
- Support training for follow-up coordination for Veterans identified through REACH VET, Risk ID, PDE, SPED, post-event outreach, and Veterans Crisis Line-related requests.
- Assist with training to reduce redundant outreach and improve coordination among Behavioral Health Interdisciplinary Program teams, Mental Health Treatment Coordinators, suicide prevention personnel, and other clinical teams.
- Coordinate with clinical subject-matter experts and implementation staff to ensure training content reflects approved workflows and operational requirements.
- Identify training issues affecting adoption or implementation and communicate them to project personnel.
- Perform training administration, including scheduling, registration, attendance tracking, course coordination, and participant communications.
- Develop and maintain training databases and records.
- Track course participation, completion, evaluations, and follow-up activities.
- Maintain current versions of training materials and supporting documentation.
- Support training calendars, schedules, rosters, and status reports.
- Ensure training documentation is organized, accurate, and available to authorized stakeholders.
- Support administration of learning management systems and web-based training platforms.
- Assist with uploading, organizing, testing, and maintaining training content.
- Monitor completion and participation data.
- Support troubleshooting of basic learner access and course-related issues.
- Assist with reports related to training participation and completion.
- Participate in project meetings, IPT meetings, training planning sessions, committees, and working groups.
- Coordinate with government program leads, clinical subject-matter experts, implementation personnel, pilot-site representatives, and other stakeholders.
- Prepare training-related agendas, presentations, status updates, and meeting materials.
- Communicate training schedules, requirements, and changes to appropriate audiences.
- Gather stakeholder feedback and incorporate appropriate recommendations into training products.
- Support coordination of training activities across three pilot sites.
- Prepare and deliver presentations for clinical, operational, and leadership audiences.
- Develop briefing materials, training summaries, and other communications.
- Tailor presentation and communication styles to different audiences and learning environments.
- Support demonstrations and educational sessions.
- Represent the training workstream during meetings and stakeholder engagements.
- Support development of training resources for transition from the pilot to broader implementation.
- Assist in creating standardized training packages, facilitator guides, workbooks, job aids, and online learning resources.
- Incorporate pilot lessons learned and evaluation findings into training materials.
- Support development of scalable training approaches for different Veterans Health Administration operational environments.
- Assist with training readiness activities for phased national implementation.
- Support updates to training content as workflows, policies, and implementation requirements evolve.
Desired Qualifications
- Professional clinical experience or demonstrated understanding of healthcare delivery and clinical workflows.
- Experience supporting the Department of Veterans Affairs or Veterans Health Administration.
- Familiarity with VA suicide prevention programs and processes, including REACH VET, Risk ID, PDE, SPED, post-event outreach, and Veterans Crisis Line-related requests.