Community Coach

Position Summary: 

Responsible for conducting outreach and serving as liaisons and motivators by building community knowledge of Jobs-Plus program; attending community events and NYCHA resident meetings as representatives of the program; promoting engagement in program and gathering referrals.

What You'll Do:

• Serves as a liaison between residents/members and the Jobs-Plus program staff.
• Performs daily administrative duties such as answering phone calls, greeting members when they arrive to the office, checking voicemails, returning calls, scanning, and filing 
• Assists with planning and organizing community workshops. 
• Assist with reception duties to greet members visiting office
• Document daily activities with member engagement in Salesforce and FedcapCARES

Your Responsabilities Include:

• Ensures Jobs-Plus positive community presence by representing the Jobs Plus Program at marketing events, such as Tenant Association meetings, tabling outside BJP, and promoting the program at local Brownsville events bi-weekly.
• Assists the Career Development Specialists and Assistant Director in the development and building of a network of community partnerships to support members on a daily basis. 
• Performs weekly outreach activities within the service area as assigned by the Assistant Director.
• Utilization of online marketing platforms like Canva weekly to create flyers marketing upcoming Jobs Plus Events.
• Daily utilization of Facebook and Instagram to post flyers, posts or events happening at BJP.
• Assistance with putting up and distributing flyers in the local community and in businesses to promote the Jobs Plus program and its events 2-3 days a week. 

You're a Great Fit For this Role If:

• You have a High School Diploma from an accredited institution or equivalent experience; some post-secondary training preferred.
• You are a verified resident of housing developments in service area. Enrolled in JP or will be enrolled in JP upon hire.
• You bring a  minimum of 1 year of work experience; in customer service, working with individuals with barriers, community agencies and/or service providers preferred.
• Experience in utilizing and maintaining social media presence.
• Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality.
• Highly organized, detail oriented and multitasking.
• Strong customer service and administrative background.
• The ability to work on your feet and post flyers within a ½ mile radius within the community.
• Proficient in Microsoft Office. 
• Experience in working with public assistance recipients, formerly incarcerated individuals and those affected by the challenges associated with poverty.

Compensation:

$17.00/hr.