Director of Design

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

The Role

We are seeking a hands-on Director of Design to lead our Growth design team. In this pivotal role, you will drive the design strategy and execution for products that fuel Airwallex’s growth and optimize revenue streams. You will work closely with cross-functional teams, including Product Management, Engineering, Marketing, and Data Insights to create user-centered experiences that delight customers and drive business results.

Responsibilities

• In this role, you’ll report directly to the VP of Design and collaborate closely with cross-functional partners in Product, Engineering, Marketing, and Data

• Drive measurable business growth through pathfinding, experimentation, and optimization by focusing on the entire end-to-end user journey

• Hire, grow, and retain top design talent

• Manage, coach, and provide feedback to product and visual designers and leads to deliver the final product

• Uphold the craft, improve the process: Ensure the design bar is kept high across visual and interaction design, systems, information architecture, and content strategy

Requirements

• 12+ years of professional work experience

• 5+ years of experience leading a product design team, ideally focusing on growth and revenue projects

• BA/BS degree in graphic design, design communication, human-computer interaction, or related field or equivalent combination of education and experience

• Excellent communication skills with the ability to convey design strategy to both technical and non-technical audiences

• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights

• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time

• ​​Experience in any of the following is a plus: hyper-growth startup environments, software engineering, financial technology

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.