Implementation Analyst
Posted on 3/21/2023
Healthcare analytics platform
Remote • Dorchester, Boston, MA, USA
Experience Level
  • Ability to share data quality analysis results with customers (via Excel and other tools)
  • Eagerness to learn, a detail-oriented mindset, and a creative approach to problem solving
  • Ability to adapt to changing technology and healthcare environments
  • Excellent presentation, written and verbal communication skills, including ability to create c-suite level materials in Microsoft PowerPoint, Excel, Word, etc
  • Ability to work on several projects simultaneously, communicate effectively with team members, and meet stated project objectives
  • Industry knowledge of population health and value-based care, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform
  • Experience analyzing healthcare data (claims and/or clinical)
  • Comprehensive understanding of the software development lifecycle, project delivery processes, and testing methodologies
  • Supporting project implementations, developing project plans and coordinating kickoff, product installation, validation, training, and go live on
  • Educating customer resources on Arcadia's technical implementation processes; Product architecture and functionality; Best practices around complex healthcare data integration; Platform usage to drive quality improvement; Analyze and manage cost and utilization; and improve risk adjustment accuracy
  • Establishing engagement goals, priorities, and timelines, develops a detailed project plan oriented around customer and internal objectives, and manages tasks on a day-to-day basis and reports status
  • Escalating and leading resolution of risks and issues, including understanding complex technical challenges and designing custom solutions leveraging Arcadia's products and service capabilities
  • Responsible for customer communications and assists in owning standing and ad-hoc project meetings
  • Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind
  • Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture
  • Clearly communicating program/project status, issues, risks, plans, etc. to senior management
  • Performing other related duties as assigned or requested