About Cardlytics

Remember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About the role

Reports to: SVP, FI Partnerships

Location: We’re open to all qualified candidates.

Cardlytics is seeking a passionate, detail-oriented Partner Manager to join our FI Partnerships team. In this role you will focus on collaborating with top US Financial Institutions to deliver engaging and profitable loyalty experiences. Reporting into the SVP, FI Partnerships, the Partnerships Manager will own the day-to-day execution of programs and recurring deliverables for our partners including building and communicating delivery schedules, project management and being the representing client stakeholder with cross functional teams.

You will:

• Partner with the FI Partner Lead in supporting our largest partnerships.
• Build partner relationships with direct-line mapping to day-to-day/operational contacts.
• Own daily partner interactions and deliverables ensuring SLAs and KPIs are met or exceeded while providing excellent client service.
• Support operational components of projects including launches, meetings, upgrades, marketing initiatives, sales, and other efforts to meet partner and team goals.
• Represent partner needs internally, working with Operations, Analytics, Product and Technology teams to deliver against key initiatives.
• Manage partner roadmap, tracking status of key project milestones & initiatives via Monday.com, while effectively communicating status internally and externally.
• Identify trends, issues, and opportunities for optimization and growth. 

You have experience in:

• Client management and delivery, with 5+ years in a client-facing role leading media loyalty or engagement initiatives. Experience with Financial Institutions is preferred.
• Managing large complex relationships with various stakeholders and competing priorities.
• Leading projects to completion that consider client, consumer, and business needs. 
• Collaborating with internal and external stakeholders to meet shared goals.
• Organizing and prioritizing multiple initiatives to hit objectives and produce results.
• Effectively communicating and presenting strategic plans and program results.

Here’s what you’ll gain in return:

• Be part of a business that matters. Simply put, our clients – marketers, banks, and consumers – are better off because we exist. We make a difference, and we can prove it. Very few businesses in our space can truthfully say that and have the privilege of such purpose. 
• Know you make a difference. We’re an established business with high-growth potential where every single person can make an enormous difference. Not just cogs in the wheel or bricks in the wall here. Help us build upon the great foundation, setting a new standard for customer excellence.
• Surround yourself with high-quality colleagues. We’re proud of the team we’ve built – wrapping our arms around the immense institutional knowledge from tenured folks and augmenting them with A-level team-mates. 
• The reward is real. On top of knowing you make a difference at a business with meaningful purpose, the financial element is compelling too – cash, bonus, equity, and benefits. Top talent gets top recognition. 

Benefits and perks

• Offices in Atlanta, Menlo Park, Los Angeles, New York, and London
• Flexible PTO and paid parental leave
• Healthcare benefits go into effect from your first day, including medical, dental, vision, FSA/HSA, life and disability insurance, wellness and behavioral health resources, and telehealth
• Company-funded HSAs, 401k matching, new hire home office stipend, monthly phone/internet stipend, commuter benefits, educational assistance, student debt repayment, Calm app subscriptions, and a "Lifestyle Spending Account" for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more)
• Programs for spot bonuses, referral bonuses, professional development, special interest groups, and employee stock purchase plans

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you – whoever you are. If you need accommodation in the recruiting process due to a disability, please email [email protected] or let your recruiter know.