Full-Time

Survey Programmer

Posted on 8/27/2025

PG Forsta

PG Forsta

Human Experience data insights platform

Compensation Overview

$50k - $60k/yr

+ Bonus + Commission

Chicago, IL, USA

In Person

Category
Data & Analytics (1)
Required Skills
Bash
jQuery
Python
JavaScript
React.js
Bootstrap
REST APIs
Linux/Unix
AngularJS
HTML/CSS
Requirements
  • Excellent communication skills.
  • Exceptional ability to multi-task and balance multiple projects and priorities.
  • Strong understanding of marketing research and its data.
  • Minimum of 3 years’ experience programming surveys on the Forsta Surveys (Decipher) platform.
  • Strong problem-solving skills, including the ability to think outside the box.
  • Excellent understanding of logic and the ability to identify errors.
  • Bachelor’s degree or equivalent experience.
  • Strong programming aptitude with a minimum of 2 years’ working experience (through a job, freelance work, or personal projects) in the following: XML, Python, Linux and Bash, HTML, JavaScript, and CSS, JS libraries & frameworks such as jQuery, Moment, Angular, React, CSS frameworks such as Bootstrap, Materialize, REST APIs.
Responsibilities
  • Ensure high-quality and efficient production of all survey development and related deliverables.
  • Review and analyze client-provided materials to fully understand project requirements.
  • Identify and address inconsistencies or loopholes between project requirements and provided materials.
  • Assist the project manager in preparing technical notes or questions for client clarification.
  • Proactively suggest improvements and promote best practices for question types, logic, quotas, survey structure, and data quality.
  • Evaluate proposed timelines with available resources and suggest changes when necessary.
  • Ensure client expectations align with deliverable capabilities, assisting the project manager as needed.
  • Collaborate with the project manager and senior team members to explore custom solutions for unique client needs.
  • Think creatively to identify and solve problems during survey planning, development, or fielding.
  • Broaden understanding of our platform and escalate issues to the lead programmer when in doubt.
  • Maintain and improve project quality and efficiency through code reviews, process improvements, and new technology.
  • Keep technical requirements documentation current by maintaining and revising internal and external documents.
  • Act quickly to recover project quality and timing when compromised, minimizing damage.
  • Serve as a senior escalation point for junior programmers, project managers, and vendors, guiding them on issue resolution and process reinforcement.
  • Work with the lead programmer to analyze incidents, implement preventative measures, and introduce new processes and workflows.
  • Promote new tools and technologies to help the department overcome obstacles or limitations.
  • Innovate by creating scripts/tools to meet client requests and department needs.
  • Assist in training and evaluating new and junior programmers by creating guides and conducting training sessions.
  • Act as a technical liaison between Programming/Development/SRE and Clients/Sales/Project Managers.
  • Set a positive example for team members and foster a collaborative team environment.
  • Strive for expertise in online market research and survey methodologies.
  • Display ownership, accountability, and pride in your work.
  • Take ownership of projects and provide support beyond regular work hours when needed.

PG Forsta is a Human Experience (HX) and Research Technology platform that helps organizations understand and improve human experiences across complex industries. It works by breaking down data silos and turning data into deep, actionable insights that inform decision-making and drive innovation. The product combines industry expertise with advanced technology to deliver insights that help clients better serve communities and elevate human potential, with a particular emphasis on healthcare. Unlike others that focus only on data or software, PG Forsta blends specialized domain knowledge with data-driven analytics to translate challenges into practical solutions. The company’s goal is to optimize the future of healthcare and other sectors by enabling leaders to deliver superior experiences and empower teams through shared ownership and collaborative success.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

2022

Simplify Jobs

Simplify's Take

What believers are saying

  • Insurance HX opens a new vertical wedge beyond healthcare providers and payers.
  • InMoment adds conversational intelligence and reputation management for deeper omnichannel feedback loops.
  • The merged installed base enables cross-sell across healthcare, research, and commercial customer experience workflows.

What critics are saying

  • Qualtrics' acquisition pressure forces PG Forsta customers toward bundled migration decisions.
  • InMoment integration will distract management and delay a coherent product roadmap.
  • Specialized competitors like Medallia will attack PG Forsta with sharper vertical workflows.

What makes PG Forsta unique

  • Press Ganey Forsta combines CX, EX, PX, and market research in one HX platform.
  • It serves 43,000-plus global clients across healthcare, financial services, retail, and technology.
  • Gartner named PG Forsta a Leader in Voice of the Customer platforms.

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Benefits

Hybrid Work Options

Company News

Business Wire
Sep 3rd, 2025
Press Ganey Forsta Launches Insurance HX to Help Insurers Boost Retention and Loyalty

Press Ganey Forsta launches Insurance HX to help insurers boost retention and loyalty.

Eldercare Outlook
May 28th, 2025
Delving into the Engagement Dynamics of Present-day Healthcare Workforce

Press Ganey, the leader in experience measurement, analytics, and strategic advisory services for health systems and health plans, has officially published the results from its latest research report: "Nurse Experience 2025," which took into account the opinion of more than 500,000 registered nurses and clinical staff from Press Ganey's national Nursing Excellence benchmark.

CX Focus
May 15th, 2025
Consolidation in VoC technology market as Press Ganey Forsta acquires InMoment

Press Ganey, known for its deep roots in healthcare and its comprehensive suite of experience measurement and improvement solutions, merged with Forsta in 2022, creating a broader platform for enterprise-wide feedback and insights.

Silicon UK
May 14th, 2025
Press Ganey Forsta Acquires InMoment, Accelerating AI Innovation in Customer Experience and Expanding Cross-Industry Expertise

Press Ganey Forsta, a leading provider of experience measurement, data analytics, and insights, today announced it is acquiring InMoment, a customer experience technology company with deep expertise in AI, natural language processing, and cross-industry solutions.

01Net Italy
Apr 22nd, 2025
Press Ganey Forsta Named a Leader in the 2025 Gartner(R) Magic Quadrant(TM) for Voice of the Customer Platforms

Recognition marks the third consecutive time Press Ganey Forsta has been positioned as a Leader

INACTIVE