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Customer Support Specialist – 2023 New Grad
Devices
Confirmed live in the last 24 hours
Locations
Remote • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Requirements
  • You have recently graduated in May 2022 or will be graduating in 2023 with a Bachelors, Masters, or PhD for a start date in Spring 2023 (March - April) or Summer 2023 (June - August)
  • Ability to work 8-5 PST and/or 8:30-5:30 MST
  • Demonstrated experience problem-solving with attention to detail
  • Organizational skills and experience improving processes
  • Written and verbal communication skills
  • Flexibility with changing job duties and responsibilities
  • Time management skills and ability to prioritize
  • Nice to have (not required): Bilingual in French-English
Responsibilities
  • Take charge of customer issues from start to finish - while working in a dynamic and fast-paced environment
  • Leverage chat, email, and video conferencing functionality to help our customers optimize Rippling
  • Build mental muscle and become a product expert - you'll be a go to resource for both customers and coworkers
  • Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base through automation or added features
Rippling

501-1,000 employees

Employee management software
Company mission
Rippling is on a mission to eliminate the administrative work of running a company. The company offers an all-in-one platform to help manage HR and IT operations.
Company Values
  • Humility - We try to understand others before trying to be understood, even when it’s inconvenient.
  • Integrity - We try to do the right thing, especially when it’s inconvenient.
  • Responsibility - We take responsibility for our role in every outcome, especially when it’s inconvenient.
  • Never not my problem - We’re willing to step out of our lane to make life better for each other, and our customers.
  • We push the limits - We dream one size bigger. We always have the audacity to challenge the status quo.
  • We run hard - In business, every second matters. We act quickly and execute with urgency.