CCO Performance Analytics Manager

Initial Posting Date:

02/26/2025

Application Deadline:

03/16/2025

Agency:

Oregon Health Authority

Salary Range:

$7,353 - $11,373

Position Type:

Employee

Position Title:

CCO Performance Analytics Manager – 12 month Limited Duration or ROTATION (Health Policy & Program Manager 2)

Job Description:

Do you have experience developing, monitoring, and providing oversight of policies and programs at the community, state, and/or national level that promote equity and inclusion and reduce disparities? Are you passionate about working with internal and external partners to align efforts, improve oversight, and focus on data analytics to shape policies and programs and advocating with and for the communities and individuals they serve? We look forward to hearing from you! 

Click Here to view a Dashboard of all current recruitments for the Behavioral Health Division, Medicaid Division, and the Office of Data Strategy & Operations (which were previously all part of OHA's Health Systems Division). The dashboard identifies the business area (“Section”) and Unit for each position and also provides a link to a position description to offer you greater context for the role. Section 1 of the position description outlines Position Information, including Work Location and Supervisor Name. Section 3 outlines the Description of Duties. 

This posting will be used to fill one (1) 12-month Limited Duration (external/internal candidates) or 12-month Job Rotation (internal candidates), full-time position. 

This position has the possibility of becoming permanent; however, Oregon Health Authority retains the right to end any Limited Duration or Job Rotation at any time. 

Work Location: Salem/Marion or Portland/Multnomah; hybrid position 

What you will do! 

This position is part of the Oregon Health Authority’s Medicaid Division Coordinated Care Organization (CCO) Operations section in the Quality Assurance unit. A coordinated care organization is a Managed Care Organization that provides physical health care, addictions and mental health care and dental care and work in their local communities to serve people who receive health care coverage under the Oregon Health Plan (Medicaid). Today, there are 16 CCOs operating in communities around Oregon. 

The Performance Analytics Manager will provide leadership, supervision and direct the work of the CCO Quality Assurance Performance Analytics team. The position will develop a data infrastructure to monitor Oregon’s Managed Care Organizations’ performance against state and federal requirements. The position will work with internal and external partners, such as CCOs, OHP members, Health Analytics unit, Office of Information Services, CCO Operations unit, Enterprise Information Services, and Department of Human Services. This position will work collaboratively with the CCO Quality Assurance and Quality of Care Manager and CCO Engagement and Collaboration Manager to align work across the various teams to improve Agency oversight of state and federal managed care requirements. This position will also be responsible for the development of CCO readiness reviews in advance of the implementation of the new waiver-related services, as well as contract deliverables specific to the new waiver-related benefits. This manager will have specific emphasis on data analytics associated with this work. This position will also be responsible for the development of CCO readiness reviews in advance of the implementation of the new waiver-related services, as well as contract deliverables specific to the new waiver related benefits. 

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.

What's in it for you?
Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.

• We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx  
• Paid Leave Days:
  • 11 paid holidays each year
  • 3 additional paid "Personal Business Days" each year
  • 8 hours of paid sick leave accumulated every month
  • Progressive vacation leave accrual with increases every 5 years
• Pension and retirement programs
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Click here to learn more about State of Oregon benefits.
• Current State of Oregon employees will be eligible to serve in this position as a JOB ROTATION. Upon completion of the job rotation assignment, employee will return to their base permanent position if not hired into this position permanently.

OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision and core values.

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Six years of supervision, management, or progressively related experience; OR three years of related experience and a Bachelor’s degree in a related field.

Desired Attributes

• Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes. 

• Experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience. 

• Experience in collaborating with diverse populations most harmed by social injustice and inequities; demonstrated ability to build and steward positive, collaborative and partnership-based relationships with diverse community groups including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA2S+ and other communities that have been traditionally marginalized. 

• Specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements. 

• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon, and experience in working with Coordinated Care Organizations (CCO) or other managed care entities.  
• Knowledge and experience with Centers for Medicare and Medicaid Services (CMS) waiver and demonstration projects. 

• Experience interpreting, applying, and enforcing compliance of relevant federal and state Medicaid laws and regulations, including Medicaid Managed Care regulations. 

• Knowledge and experience of the legislative process and government finance, specifically reviewing, interpreting and analyzing legislative concepts and legislative bills. 

• Ability to provide contracts/interagency agreement administration, procurement, and project management within the context of Oregon state government (e.g., OHA/ODHS) or other complex health services delivery organizations. 

• Experience in financial and budget management, tracking and oversight for larger scale efforts or program / team accountability. 

• Familiarity with varying funding streams for statewide and community investment and value-based payment mechanisms. 

• Specific experience of business and management principles involved in strategic planning, resource allocation, leadership technique, iterative design, and continuous improvement strategies, including experience in effectively managing teams and fostering a trusting team culture. 

• Ability to provide organizational leadership to support inter-and cross-agency collaboration and systems-wide changes that facilitate advocacy, equity, and client-centered policies and solutions. 

• Demonstrated project management experience, including ability to effectively manage multiple, fast-paced project timelines, contracts, plans, and deliverables. 

• Experience and knowledge of quality improvement methodologies and metrics within the context of health policy, health systems, and health care delivery settings. 

• Experience using a wide variety of research and evaluation methods, including quantitative, qualitative, and mixed methods; demonstrated skill in presenting and articulating the value and relevance of data, research, and administrative studies. 

• Skills in data analysis/interpretation, data management and data mapping. Knowledge and experience with Python, SQL, ArcGIS Pro, PowerBI, Anaconda, Visual Studio Code, Git are preferred.  

• Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust, and transparency, and promote human-centered change management. 

• Experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.   

• Ability to navigate complex relationships; ability to demonstrate collaborative problem-solving skills, consensus-building, and solution driven approaches.   

• Ability to demonstrate successful meeting facilitation with variety of internal and external partners including program-policy-fiscal staff. 

• Ability to demonstrate advanced Microsoft Excel, Word, PowerPoint, and Outlook skillset; and skilled use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet. 

How to apply:

• Complete the online application

• Attach a Cover Letter, no more than 2 pages, specifically focused on your qualifications for this position as identified in the Desired Attributes section of this announcement. Please note: a cover letter is not required for your application to be considered; however, cover letters are reviewed as part of candidate prioritization and selection for interviews. A cover letter provides you the opportunity to clearly state your interest in the position, and what aspects of your professional and lived experience you believe are relevant to the role.

• Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Update professional, educational, voluntary, and personal experience on your resume. Your application materials will be used to determine salary based on a pay equity assessment.  For further information, please visit the Pay Equity Project homepage.

• Current state of Oregon employees must submit written approval from your current manager to participate in a job rotation.

• Current state of Oregon employees will not be disqualified if you do not meet the minimum qualifications (MQs).

  • If you do not meet the MQs and are selected for the position, you will serve this job rotation as a developmental/skill building rotation.

  • If you do meet the MQs and your current salary range is lower than that of the job rotation (salary range 33), you will be awarded a 5% allowance on top of your current base pay.

  • If you do meet MQs and your current position salary range is 33 or higher, you will not receive a 5% allowance.

Questions/Need Help?

If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Stephanie Mitchell at Voice: [503-979-7679] (TTY 711) or Email: [email protected].

TTY users  may dial 711 or 1-800-735-2900.

For Workday technical support dial 1-855-524-5627.

Additional Information

• Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.
• Candidates gathered from this job announcement may be used to fill future vacancies.
• If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.
• Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.  OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
• If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
• Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.
• Attention current State of Oregon employees: To apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.
• Applicant Help and Support webpage
   

The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.