AVP – Cloud Technology Product Lead

Job Description:

Role Summary/Purpose:

The AVP, Cloud Technology Product Lead will be responsible for gathering requirements, planning, and managing the migration activities and requirements. This role will coordinate and collaborate with other agile and scaled agile teams including other cloud product owners and application owners to ensure all migration requirements and timing are aligned with the cloud program roadmaps. This AVP will partner with the Cloud Program office to manage product features and roadmaps to ensure the successful delivery and adoption of cloud products. 

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Partner with the Cloud Program leaders and technology teams to maintain and deliver on the Cloud Program strategy

• Maintain the Cloud Program portfolio features and epics

• Subject matter expert on cloud migration processes for any new requests for Cloud migrations

• Collaborate with cross-functional teams and external vendors, including engineering, data, governance, infrastructure, to define and manage the requirements and dependencies to ensure successful product development and delivery

• Map out project dependencies to inform the necessary sequence of development and align with wave plans and roadmaps

• Communicate and facilitate effectively across diverse audiences within and outside of the Agile Team (program peers, key stakeholders, executives and clients)

• Partner closely with technology program leaders and the Office of Agile  

• Coach Agile behavior, leading by example

• Facilitate Agile Ceremonies: Scrum of Scrums, PO Syncs, Backlog Refinement, Sprint Planning, Demos/Reviews, Retrospectives, and release planning

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's Degree and 5+ years of IT experience or, in lieu of a degree, a high school diploma / GED and 7+ years of Product / Project Management experience in the credit card, financial services, or technology industries 

• 4+ years Product / Project Management experience in the credit card, financial services, or technology industries 

• SAFe Product Owner/Product Manager Certification  

• Proficiency in Agile methodologies and tools (e.g., Scrum, Kanban)  

• Action oriented – create an environment to leverage agile methodology and deliver continuous benefit to the business teams during the project 

• Proven experience in problem solving and negotiating solutions

Desired Characteristics:

• Prior PMP, Scrum, SAFe trained or certified

• Prior Product Owner or Business Analyst experience

• AWS Certifications/training a plus

• Solid Project Management skills

• Technical Aptitude / background

• Self-Starter with a strong work ethic

• Ability to make decisions where applicable and escalate when necessary

• Strong cross-functional team player with the ability to work seamlessly across a matrix organization

• Creativity, enthusiasm and energy with a strong customer "can do" attitude and result oriented 

• Solid prioritization and organizational skills

• Solid communications, relationship building, and collaboration skills 

Grade/Level: 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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