INACTIVE
Full-Time
National Account Manager
Posted on 11/20/2022
Healthcare data platform
Data & Analytics
Financial Services
Compensation Overview
$115,000 - $130,000
Junior, Mid
Remote in USA
Required Skills
Sales
Communications
Customer Service
Requirements
- Experience working in the healthcare insurance and/or healthcare audit industry preferred, but not required
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Excellent customer service principles and practices
- Strong ability to prioritize, multi-task and work independently in an extremely fast paced, high pressure environment with minimal supervision
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communication
- Excellent computer and data analytical skills
Responsibilities
- Operate as the point of contact for any and all matters specific to our customers
- Manage and perform all aspects of implementing new clients including overall implementation project management, acquiring client data, closely monitoring project status and success throughout the entirety of the project
- Build and maintain strong, long-lasting customer relationships
- Ensure the timely and successful delivery of our solutions according to customer's needs and objectives
- Communicate clearly the progress of project initiatives to internal and external stakeholders
- Track key account metrics and service level agreements
- Assist with the development of a joint company strategic account planning process that develops mutual performance objectives, financial targets and critical milestones
- Identify opportunities in collaboration with the sales team to ensure growth
- Support sales by serving as end to end subject matter expert on our solutions
- Assist with client requests and issue escalation as needed
- Learn and master the details of all processes and all technology that are used to deliver services to clients
- Assist with the functional design of new or enhanced software applications to satisfy client needs
- Monitor new process and technology initiatives to ensure alignment with client needs
Datavant's mission is to connect the world’s health data to improve patient outcomes.
Company Stage
Series B
Total Funding
$80.5M
Headquarters
San Francisco, California
Founded
2017
Growth & Insights
Headcount
6 month growth
↑ 7%1 year growth
↑ 49%2 year growth
↑ 210%Benefits
Competitive Salaries & Rewards
Generous Parental & Family Leave
Ability to work anywhere in the US and Canada
Meaningful equity
Competitive Benefits – Full Family Coverage
WFH Stipend & Monthly Credit
Commitment to Learning & Development
Unlimited PTO
INACTIVE