Lead SRE Engineer

Job Description

Purpose of the role

To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. 

Accountabilities

• Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning.
• Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring.
• Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience.
• Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning.
• Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations.
• Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Embark on a transformative journey as Lead SRE Engineer - VP where you'll spearhead the evolution of our Global Platforms Services function. As a member of the Platform Services SRE team, you will be responsible for ensuring the reliability, performance, and scalability of critical systems and platform delivered by GPS. Your role involves leading a team of engineers to implement robust monitoring and observability tools, automate routine processes, and develop a structured incident management process. You’ll be responsible for fostering a culture of collaboration and continuous improvement, creating comprehensive documentation, and mentoring team members to build SRE skills and attitudes. By balancing innovation and reliability through error budgets and capacity planning, the lead ensures that the organization's services meet their service-level objectives and provide a seamless user experience. Additionally, your role requires effective stakeholder management, leadership, and decision-making to support business strategy and risk management

To be successful as a Lead SRE Engineer - VP, you should have experience with:

• Ability to provide technical leadership to complex technical problems. 
• Strong understanding of enterprise design principles to build secure, fault tolerant and scalable systems.
• Strong understanding of Agile, DevOps, SRE and CI:CD.
• Strong hands on development experience in Java or or Python any other programming language.
• Strong understanding of release and change management process (ITIL). 
• Understanding of Git (or similar) source code control system.
• Understanding of build automation and dependency management tools such as Maven/Gradle. Experience of providing people leadership to small to midsize teams
• A strong work ethic - team player, creative, passionate and disciplined.

Some highly valued skills include:

• Working experience of IaC and Automation tools such as Ansible/Chef/Terraform.
• Working experience of event bus products such as Kafka.
• Experience in testing methodologies like TDD, BDD etc and testing automation.
• Ability to understand how and where third part products could be deployed. Good knowledge of vendor evaluation and selection best practice.
• Excellent understanding of architectural and design patterns (e.g. Domain Driven Architecture, Event Driven Architecture, Adaptive and Responsive design, Infrastructure as Code, AAA - Authentication, Authorization, and Accounting etc.)
• Experience of API development using REST / SOAP.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

The location of the role is Pune, IN