About VML Health:

VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a ‘vertical’) that has the benefit of autonomy in management, but with support of non-health expertise. 

At the heart of health is the story of life – all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course.

Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals’ and patients’ needs, behaviors and lived experiences through what we call ‘radical empathy’.

VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live.  Get to the heart. Connect for life.

What We Are Looking For:

As an Engagement Strategist, you will spearhead a human-centered approach to translating human empathy and an understanding of the world into meaningful and impactful experiences. We work to anticipate emerging opportunities at the intersection of people, culture, technology and business, identifying where to play and how to win for our clients. As an Engagement Strategist, you will understand the root of client business challenges, framing problems in unexpected ways, and providing inspiration and clarity through thought leadership.

What You’ll Do:

• Utilize multiple data sources and key performance metrics to develop points of view, identify areas for additional probing, and determine implications for the client’s product/service with supporting rationale.
• Gain a clear understanding of standard qualitative and quantitative research tools and their purpose.
• Use data effectively to “tell a story” and develop an understanding of how to communicate information effectively with clients.
• Seek input and build relationships across functional areas and cross-functional teams to resolve and overcome complications.
• Provide support in developing channel-specific strategies (e.g., social, CRM, website, paid media, apps, rep-delivered, and more).
• Proactively identify areas for further development, seek new challenges, and solicit feedback.
• Problem-solve, troubleshoot challenges, and complete distinct projects without supervision.
• Proactively identify opportunities to support the strategy team.
• Continuously seek to improve client work and actively ask provocative questions that lead to new lines of thinking.
• Demonstrate strong knowledge of data tools, third-party data sources, search tools, and other resources to gather key data and insights.
• Effectively leverage segmentation studies to identify relevant data and information in developing customer/segment channel and engagement profiles.
• Assist in assembling proposals, pre-reads, exercise materials, and synthesis of summary/outcomes with guidance.
• Provide support in pitch processes (e.g., identifying and pulling relevant reports, assisting in the setup and execution of research, and more).

Who You Are:

• A critical and analytical thinker, innovator, and visionary who inspires creativity.
• A proactive problem-solver with a passion for healthcare marketing.
• A strong communicator and storyteller with data.
• A collaborative team player.

What You’ll Need:

• 1-2 years of experience in market research and strategic planning, with a focus on the healthcare industry.
• Demonstrated ability to utilize multiple data sources and key performance metrics to develop insights and recommendations.
• Strong understanding of qualitative and quantitative research methodologies and tools.
• Experience in developing and presenting data-driven narratives to clients and internal stakeholders.
• Proven ability to collaborate effectively with cross-functional teams, including creative, client engagement, and medical.
• Proactive problem-solving skills and the ability to work independently on distinct projects.
• Strong knowledge of data analysis tools and techniques.
• Excellent written and verbal communication skills.

What We Offer:

• Passionate, driven people: We champion a culture of people who do extraordinary work.
• Consciously cultivated culture: We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits: What we offer full-time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities: We aim to nurture a culture of real-time feedback, a growth-oriented mindset, and plenty of training opportunities through VML and WPP so you can continue to grow personally and professionally.

#vmlhealthcareers

 VML is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.