Full-Time
Help Desk
Mindlance
1,001-5,000 employees
No salary listed
San Francisco, CA, USA
In Person
Category
 IT & Security (2) |
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Required Skills
Computer Networking
Requirements
- Possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
- Excellent customer service skills to work effectively with clients and vendors.
- Excellent documentation skills.
- Practical problem solving skills and solid trouble shooting skillset.
- Possess excellent organizational skills.
- Possess excellent oral communication skills.
- Ability to work well with other people in a team oriented environment.
- Ability to install/deploy Windows / Apple based computers.
- Must be self motivated and work with minimal supervision.
- Must be able to set priorities and be flexible in a fast paced environment.
- Ability to train end users.
- 5+ years of experience in a related role.
Responsibilities
- Support and troubleshooting of hardware and software problems for desktop and laptop computers.
- Installs hardware and software on workstations.
- Sets up and maintains network and telecommunications systems.
- Troubleshoots LAN, server and connectivity issues.
- Utilizes ticketing system, when necessary.
- Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Union City, New Jersey
Founded
1999
Simplify's Take
What believers are saying
- Skuad investment pivots into high-margin fintech payroll automation.
- EMEA, APAC, LATAM expansion captures emerging contingent workforce demand.
- CyberSN partnership creates one-stop cybersecurity talent solutions.
What critics are saying
- Payoneer acquired Skuad in 2024, wiping out Mindlance's investment.
- Payoneer uses Skuad to compete directly in global payroll services.
- Payoneer integration failures damage Mindlance's staffing client reputation.
What makes Mindlance unique
- MBE certification secures government contracts and ESG procurement advantages.
- Clinical research staffing targets high-margin talent shortage sectors.
- Acquisition of Quintrix expands specialized workforce solutions offerings.
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Your Connections
People at Mindlance who can refer or advise you
Benefits
Health Insurance
401(k) Retirement Plan
Remote Work Options
Company News
On Deck
Jun 9th, 2023
Check out Skuad on Radar. Radar is a new platform that curates the best fundraising announcements of the day.
DealStreetAsia
Apr 8th, 2022
Singapore-domiciled digital payroll platform Skuad has raised $5 million in a Series A funding round from Mindlance, show recent filings by the company to Singapore’s Accounting Corporate and Regulatory Authority (Acra).