Quality Technician

Job Description

Position Summary

The Quality Technician is responsible for ensuring the quality and compliance of injection-molded toy elements through visual, functional, dimensional, color, and product-safety inspections. This role supports production by using approved reference standards, controlled lighting, Coordinate Measuring Machines (CMMs), CT scanners, and other precision inspection tools to verify that molded elements meet established specifications and tolerances.

Quality Technicians are expected to perform the full range of assigned inspections, which may include visual, dimensional, functional, color, surface-finish, and product-safety evaluations, based on operational requirements. This hands-on, detail-critical role contributes directly to product quality, customer satisfaction, and manufacturing excellence.

Compensation and Schedule:

Starting Pay: Compensation: $29.70 hr.

Schedule: 2-2-3 Day or Night

Key Responsibilities

• Perform visual, functional, dimensional, color, surface-finish, and product-safety inspections of injection-molded toy elements against approved specifications and reference standards.
• Identify and evaluate color, appearance, and surface-finish characteristics against approved standards and specifications using designated inspection methods, controlled lighting, and approved inspection equipment, including the identification of shade variation, discoloration, contamination, streaking, burn marks, black specks, surface-finish variation, and other molding defects.
• Compare molded elements with approved color standards and master samples under controlled lighting conditions using designated inspection methods and equipment.
• Operate precision inspection equipment, including CMMs, CT scanners, height gauges, calipers, color-measurement equipment, and other approved measurement tools.
• Interpret technical drawings, specifications, tolerances, and Geometric Dimensioning and Tolerancing (GD&T) requirements to determine product conformance.
• Make accurate accept/reject determinations and escalate suspected non-conforming products according to established quality procedures.
• Document and report non-conformances involving raw materials, in-process components, and finished products.
• Record inspection results and quality data in SAP, spreadsheets, inspection logs, or other designated quality systems.
• Stop or contain production when critical quality or product-safety concerns are identified and immediately notify the appropriate teams.
• Support product containment, root cause analysis, and corrective and preventive actions to resolve quality issues.
• Collaborate with Quality, Production, Engineering, Maintenance, and other cross-functional partners during issue investigation and resolution.
• Track non-conformance trends and contribute to continuous improvement activities.
• Follow all safety requirements, including applicable PPE and OSHA standards.
• Support Integrated Management System requirements and comply with applicable quality, safety, environmental, and operational procedures.

Required Qualifications

• Strong attention to detail, accuracy, and consistency when completing inspection activities.
• Ability to accurately perform required visual, color, surface-finish, and appearance inspections using approved standards, controlled lighting, methods, and inspection equipment, with or without reasonable accommodation.
• Ability to reliably identify and differentiate product conditions necessary to determine conformance with established quality specifications.
• Basic mathematical skills and the ability to learn and use measurement and inspection tools.
• Effective verbal and written communication skills.
• Basic computer proficiency for data entry, documentation, and reporting.
• Ability to work assigned shifts and meet the physical and operational requirements of the position, with or without reasonable accommodation.

Preferred Qualifications

• One or more years of experience in a manufacturing or quality role, preferably in plastics or injection molding.
• Experience inspecting injection-molded components or toy elements.
• Hands-on experience with CMMs, CT scanners, color-measurement equipment, or other precision inspection tools.
• Working knowledge of SAP, Microsoft Excel, or other quality documentation systems.
• Understanding of GD&T, product specifications, tolerances, non-conformance processes, and quality documentation.
• Familiarity with root cause analysis, corrective and preventive actions, and continuous improvement methodologies.
• Technical certification or associate degree in Quality, Manufacturing, Engineering Technology, or a related field.
• Experience performing color, surface-finish, visual, dimensional, or functional inspections.

Required Qualifications

• Strong attention to detail and commitment to producing high-quality work.

• Basic math skills, including the ability to perform measurements and calculations using metric and imperial units.

• Ability to follow work instructions, inspection procedures, and quality standards.

• Basic computer skills for data entry, reporting, and quality documentation.

• Effective verbal and written communication skills.

• Ability to distinguish colors accurately for visual and color inspections.

• Ability to work a fixed 12-hour day or night shift on a rotating schedule, including weekends and holidays.

• Ability to stand, walk, perform repetitive tasks for extended periods, and lift materials as required.

Preferred Qualifications

• Associate degree or technical certification in Quality, Manufacturing, Engineering Technology, Metrology, or a related technical field.

• One or more years of experience in a manufacturing, quality inspection, laboratory, or metrology environment, preferably within plastics or injection molding manufacturing.

• Experience operating precision measurement equipment such as calipers, micrometers, height gauges, Coordinate Measuring Machines (CMMs), Industrial CT scanners, or other metrology equipment.

• Ability to read and interpret engineering drawings, specifications, and inspection instructions.

• Experience using SAP, Microsoft Excel, or other electronic quality management systems.

• Familiarity with non-conformance reporting, root cause analysis (RCA), corrective and preventive actions (CAPA), and continuous improvement methodologies.

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Compensation

The salary for this position has a range of $29.70 - $29.70 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
                                                                                                                                             
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.