Full-Time

Service Delivery Operations Representative

Confirmed live in the last 24 hours

Accenture Federal Services

Accenture Federal Services

10,001+ employees

Global consulting for digital transformation services

Consulting
Enterprise Software
Social Impact
Cybersecurity

Compensation Overview

$103.8k - $192.3kAnnually

Mid

No H1B Sponsorship

Chantilly, VA, USA

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
ServiceNow
JIRA

You match the following Accenture Federal Services's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 3 years of experience in consulting, operations or project coordination
  • Experience with Jira or similar task tracking and incident tracking tool
  • Familiarity with IT Operations best practices to include logging, monitoring, and alerting
  • Good communication ability - this role will require engaging with multiple stakeholders across the enterprise to implement IT Operations frameworks
Responsibilities
  • Support the IT Operations efforts both with business process analysis, re-engineering and analysis
  • Create and report dashboard and status updates to senior leadership teams
  • Work closely within ServiceNow and work with the tool to adjust workflows, reports and tools
Desired Qualifications
  • Experience with Servicenow or a change management database (CMDB) platform
  • System Administrator experience that involves making custom configurations
  • Experience creating dashboards
Accenture Federal Services

Accenture Federal Services

View

Accenture Federal Services provides a wide range of professional services, including strategy, consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. The company offers end-to-end solutions that include cloud migration, cybersecurity, artificial intelligence, and data analytics. Accenture differentiates itself from competitors by leveraging deep industry expertise and advanced technology capabilities, allowing them to serve a diverse clientele, from Fortune 500 companies to smaller enterprises across various sectors. The goal of Accenture Federal Services is to support clients in reducing their environmental impact and achieving their business objectives through effective and sustainable solutions.

Company Stage

IPO

Total Funding

$6.3M

Headquarters

Dublin, Ireland

Founded

1989

Simplify Jobs

Simplify's Take

What believers are saying

  • Accenture's investment in EMTECH supports central bank modernization and digital transformation.
  • Acquisition of Award Solutions boosts Accenture's advanced wireless technologies, including 5G and IoT.
  • Accenture's global reach and industry expertise drive sustainable growth and operational efficiency.

What critics are saying

  • Increased competition from startups like Cresta and Writer in AI-driven solutions.
  • Rapid acquisitions may lead to integration challenges and service delivery disruptions.
  • Focus on digital twin technology for banks may face regulatory resistance and slow adoption.

What makes Accenture Federal Services unique

  • Accenture's acquisition of digital twin technology enhances core modernization for banks.
  • The acquisition of IQT Group strengthens Accenture's net-zero infrastructure project capabilities.
  • Accenture's purchase of AOX accelerates software-defined vehicle development in the automotive industry.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Professional Development Budget

401(k) Retirement Plan

401(k) Company Match