Full-Time

Service Delivery Operations Representative

Confirmed live in the last 24 hours

Accenture Federal Services

Accenture Federal Services

11-50 employees

Provides consulting and technology services

Consulting
Government & Public Sector
AI & Machine Learning

Compensation Overview

$103.8k - $192.3kAnnually

Mid

No H1B Sponsorship

Chantilly, VA, USA

Compensation ranges provided for California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New York, Washington, and the District of Columbia.

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
ServiceNow
JIRA

You match the following Accenture Federal Services's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 3 years of experience in consulting, operations or project coordination
  • Experience with Jira or similar task tracking and incident tracking tool
  • Familiarity with IT Operations best practices to include logging, monitoring, and alerting
  • Good communication ability - this role will require engaging with multiple stakeholders across the enterprise to implement IT Operations frameworks
Responsibilities
  • Support the IT Operations efforts both with business process analysis, re-engineering and analysis
  • Create and report dashboard and status updates to senior leadership teams
  • Work closely within ServiceNow and work with the tool to adjust workflows, reports and tools
Desired Qualifications
  • Experience with Servicenow or a change management database (CMDB) platform
  • System Administrator experience that involves making custom configurations
  • Experience creating dashboards
Accenture Federal Services

Accenture Federal Services

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Accenture Federal Services provides a wide range of professional services, including strategy and consulting, technology implementation, and operations management. The company helps various organizations, including businesses and government agencies, to improve their digital capabilities, streamline their operations, and enhance customer experiences. Their services are designed to be comprehensive, offering end-to-end solutions that cover everything from initial consulting to the implementation of technology and ongoing management. Accenture stands out from its competitors by focusing on advanced technologies such as artificial intelligence, blockchain, and cloud computing, which they use to create effective solutions tailored to their clients' needs. The goal of Accenture Federal Services is to drive digital transformation and sustainability for their clients across multiple industries, ensuring they can adapt and thrive in a rapidly changing environment.

Company Stage

IPO

Total Funding

$6.3M

Headquarters

Madrid, Spain

Founded

1989

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for digital transformation services in the public sector boosts growth potential.
  • Growing interest in AI-driven cybersecurity enhances Accenture's service offerings.
  • Rising adoption of blockchain in supply chain management opens new market opportunities.

What critics are saying

  • Competition from niche consulting firms could erode market share in AI and blockchain.
  • Rapid technological change may outstrip Accenture's ability to adapt its services.
  • Geopolitical tensions and trade restrictions could impact cross-border service delivery.

What makes Accenture Federal Services unique

  • Accenture offers end-to-end solutions, from consulting to technology implementation and managed services.
  • The company leverages advanced technologies like AI, blockchain, and cloud computing.
  • Accenture operates in over 120 countries, serving clients across more than 40 industries.

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Benefits

Health Insurance

Professional Development Budget

401(k) Retirement Plan

401(k) Company Match