AT A GLANCE

RVO Health is looking for a Senior Product Manager to advance our existing product offerings and develop new products that tie our portfolio together to provide value to customers. You’ll be responsible for taking concepts from ideas to reality ensuring they deliver the desired value that our customers need. You’ll be on the cutting edge of pharmacy care services helping to build the future of how patients access, pay for, and manage their prescriptions delivering these services to millions of Americans.

Where You’ll Be

To prioritize togetherness, culture, and accountability, RVO Health operates on a hybrid in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

Address: 1101 Red Ventures Dr Fort Mill, SC 29707

What You’ll Do

• Develop a deep understanding of the needs of our audience with both quantitative and qualitative data and evangelize those learnings within the organization.
• Create market and competitor analysis to inform on how to build a differentiated and unique solution.
• Define and set product KPI goals to measure the product, audience, and business success of the features you create.
• Develop new programs and services from concept through implementation leveraging existing organizational processes.
• Work with, coordinate, and manage multiple external and internal vendors to develop new products.
• Support the ongoing management of products and services in the RVO Health product portfolio ensuring performance standards, KPIs, and critical business outcomes are met.
• Measure financial and growth goals towards defined organizational objectives.
• Facilitate or influence changes to product portfolio to improve competitive position and optimize product performance.
• Monitor and understand consumer, customer, and client needs and translate them into product requirements.
• Work with cross-functional partners including, but not limited to: Marketing, Operations, Finance, Market Research, Clinical Services, and Customer Service to execute on the product roadmap from concept through execution and maintenance.
• Build clear lines of communication to and with business and product stakeholders to obtain, proof, validate, and approve ideas for innovation.
• Lead interdepartmental teams where appropriate in the development and execution of innovation ideas.

What We’re Looking For

• At least 5 years of experience in product development or product management with customer facing products
• Experience in conducting and applying qual and quant user research to find product/market fit
• You are hungry to learn new technologies and approaches
• Experience with common product development tools and concepts (i.e., wire framing, prototyping, A/B testing and agile development methods)
• You have great communication skills and are able to sell your position to all levels of stakeholders
• You think out of the box to solve complex problems. You make more hypotheses than assumptions and test cheaply to prove or disprove the hypotheses
• You’re obsessed with outcomes and hold your stakeholders to support solutioning that delivers on these desired user, business, or product outcomes.
• You want to build new products and experiences, not just maintain them
• You want to be accountable for the customer and the business
• You’re fluent in modern product management processes – comfortable enough to teach these to peers and confident in your process to run at ambiguous problems
• Bonus: Experience in the health and wellness space