Laboratory Manager

Job Duties:

Operational Oversight:
-Managedaily laboratory operations across all testing areas (e.g., Chemistry, Hematology, Microbiology, Blood Bank).
-Supports coordinationofstaffing schedules, workload distribution, and shift coverage.
- Monitors and reportturnaround times, test volumes, and workflow efficiencyto the lab director and associated administrators.
- Ensure compliance with CLIA, CAP, OSHA, and other regulatory standards.

Technical Leadership:
- Provide technical support and troubleshooting for high-complexity testing.
-Supportstechnical specialists in the reviewandvalidation oftest results for accuracy and clinical relevance.
-Orchestratesimplementation and validation of new instruments and methodologies, collaborating with vendors and projectmanagersasrequired.
-Ensuresnewandupdatedstandard operating procedures (SOPs)areimplemented and readily accessible for Care Team Member use.

Quality & Compliance:
- Oversee quality control and quality assurance activitiesfor designated laboratories.
-Organizesand engages ininternal audits,proficiencytesting, and inspection readiness.
- Ensure proper documentation of maintenance, calibration, and QC logs.

• Responsible for monthly reporting of quality metrics to the division laboratory director and division quality coordinator.

Personnel Management:
- Supervise and mentor laboratory staff, including onboarding and training.
- Conduct performance evaluations and competency assessments.
- Foster a collaborative and professional work environment.

-Develops aligned professional development activities to current workforce and department needs and initiatives.

- Responsible for the hiringand human resource managementof all laboratory personnelassociated with the designated laboratory.

Communication & Collaboration:
- Serve as a liaison between laboratory staff, management, and clinical teams.
-Participatein interdisciplinary meetings and contribute to patient care planning.
- Communicate effectively with providersregardingtest results and laboratory capabilities.

Qualifications:

Education:
-Bachelor of Science (BS) degree in Clinical Laboratory Science from a NAACLSaccredited programor Bachelor of Science in a Biological or PhysicalSciencemeeting CLIA Federalrequirements for Technical Consultant.

• Preferred Education: MBA, MHA, orapplicablegraduatedegreesupportingdepartmentoperations.

Certification:
- ASCP Board of Certification (BOC)or American Medical Technologist (AMT)as a Medical Laboratory Scientist (MLS)or Medical Laboratory Technician(MLT).If MLTcertified, MLS certification must be obtained within 6 months of hire.

Experience:
- Minimum of 5 years of experience as a generalist in a clinical laboratory setting.

• Minimum of 3yearsofexperiencein oversight of laboratory quality and regulatory compliance
  - Prior leadership or supervisory experience preferred.

Knowledge, Skills, and Abilities:

- Comprehensive knowledge of clinical laboratory procedures and instrumentation, including regulatory oversight of all operations.
- Strong leadership, organizational, and problem-solving skills.
-Proficiencywith Laboratory Information Systems (LIS) and electronic health records (EHR).
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities in a dynamic healthcare environment.

-Ability to lead CAP survey readiness initiatives 

Physical Requirements 

1. Mobility & Movement

• Ability tostand or walkfor extended periods (up to 8–12 hours per shift). 

• Frequentbending, reaching, and stoopingto access equipment, supplies, and specimens. 

• Ability toclimb small step stoolsor ladders to retrieve items from shelves. 

2. Manual Dexterity

• Fine motor skills to handle small instruments, pipettes, and delicate laboratory equipment. 

• Ability to performprecise hand movementsfor specimen preparation and microscopic work. 

3. Visual Requirements

• Close visionto read labels, test results, and computer screens. 

• Ability to distinguishcolors and clarityfor interpreting test reactions and stains. 

• Use of a microscope for extended periods, requiringvisual acuity and concentration. 

4. Lifting & Carrying

• Ability tolift and carryup to 25–30 pounds occasionally (e.g., reagent boxes, equipment). 

• Transporting specimens, supplies, and waste materials within the laboratory. 

5. Communication

• Ability tohear and speak clearlyto communicate with colleagues, physicians, and other healthcare staff. 

• Use of telephones, intercoms, and verbal communication in noisy environments. 

6. Environmental Exposure

• Regular exposure to:  

• Biohazardous materials(e.g., blood, body fluids, infectious agents). 

• Chemical reagentsand cleaning agents. 

• Noisefrom laboratory instruments and ventilation systems. 

• Temperature variationsin refrigerated or climate-controlled areas. 

7. Cognitive & Emotional Demands

• Ability toconcentrate and focusin a fast-paced, high-stakesenvironment. 

• Capacity tohandle stress, multitask, and make decisions under pressure. 

• Maintainemotional resiliencewhen working with critical or time-sensitive patient data. 

Professional Standards:

The LaboratoryManageris expected to uphold the ASCLS Professional Standards, including:

Duty to the Patient:
- Ensure safe,accurate, andtimelylaboratory services.

Duty to Colleagues and the Profession:
- Promote integrity, mentorship, and continuous improvement.

Duty to Society:
- Advocate forequitableaccess to quality laboratory services.

Pledge to the Profession:
- Commit to lifelong learning and ethical leadership