Facebook pixel

Sales Development Representative - Remote, U.S. Only ( )
Posted on 4/22/2022
Experience Level
Desired Skills
Cold Calling
Customer Service
  • The following skills and experience are not required, but will strengthen a candidate's application:
  • Previous experience in the customer care or AI, ML etc
  • Familiarity with Salesforce.com CRM tool and LinkedIn/prospecting tools
  • Generate qualified sales leads through a mixture of outbound cold calling and emailing
  • Following up on marketing campaigns and inbound inquiries
  • Schedule meetings and product demos for the Enterprise Sales Directors
  • Manage the qualification of inbound leads
  • Use good judgement when ascertaining if inquiries are qualified and route/book meetings with the appropriate sales reps
  • Drive new business via outbound prospecting and cold calling to warmed leads
  • Manage inbound MQLs and properly disposition them
  • Understand Uniphore's product offerings and effectively communicate and apply them to prospect requirements
  • Accurately enter, update, and maintain daily activity and prospect information in Salesforce.com, including comprehensive and up-to-date client information
  • Achieve and exceed monthly quotas and objectives
  • Work closely with Sales and Marketing team members to achieve organizational goals
  • Ensure inbound requests and opportunity hand-offs to sales, business development, and support are successful and exceed customers satisfaction
  • Gain SaaS sales experience by working with mid-market and enterprise account executives
  • Learn corporate selling strategies by running meetings with VP and C-level executives at SMB and MM companies
  • Work closely with marketing to qualify leads from events including webinars and regional events
  • Learn go-to-market strategy by collaborating with Lastline to generate business opportunities
  • Use the leading sales software tools to manage your book of business
  • Collaborate cross-functionally with multiple teams to understand all the moving parts of a successful startup company
  • The successful candidate will have curiosity and passion for sales, in addition to the following:
  • High-performance individuals who treat sales as a professional sport
  • 1+ years of full-time sales development experience
  • Passionate about customer service and growing a sales career
Desired Qualifications
  • Bachelor's Degree is a plus
  • Strong technical acumen is a plus

501-1,000 employees

Conversational service automation
Company Overview
Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations.
Company Values
  • People First (customers + employees)
  • Innovation
  • Collaboration