Full-Time

Forensic Case Manager

Deadline 7/14/27
Helio Health

Helio Health

501-1,000 employees

Integrated addiction and mental health treatment

Compensation Overview

$23 - $25/hr

Utica, NY, USA

In Person

Bachelor's, Associate's

Category
Administrative & Executive Assistance (1)
Required Skills
Quality Assurance (QA)
Care Coordination
Patient Education

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Requirements
  • An Associate's degree in a related field is required.
  • Two years of experience working with behavioral health and/or substance abuse issues are required.
Responsibilities
  • Maintain a caseload and perform primary case work responsibilities, including screening, intake, orientation, assessment, evaluation, intervention, treatment planning, referrals, counseling, crisis intervention, patient/resident education, case management, reporting and record keeping, consultation with other professionals, coordination of care with other community providers, and discharge planning.
  • Train staff, volunteers, and students/interns.
  • Perform quality assurance activities, including providing services according to agency policies, procedures, program guidelines, and governmental regulations; monitoring provision of services when assigned; evaluating programs and identifying strengths and weaknesses; and assisting in problem resolution and implementation of supervisor-approved program modifications.
  • Participate in program administrative and clinical committees as assigned.
  • Represent the agency to the community.
  • Perform other duties as assigned by the supervisor.
Desired Qualifications
  • A Bachelor's degree is preferred.
  • Qualified Health Professional (QHP) status is preferred.
  • A valid New York State driver's license is preferred.

Helio Health provides a full spectrum of addiction and mental health care, including withdrawal and stabilization, inpatient rehab, outpatient counseling, gambling treatment, youth services, peer support, and family interventions. Care starts with assessment and stabilization and continues with placement into appropriate services—such as inpatient treatment, outpatient counseling, or community residences—along with housing support, family education, and ongoing peer engagement to support long-term recovery. The approach combines clinical treatment with family-centered services and intervention options, all under one umbrella, to address both addiction and mental health needs. The goal is to promote recovery from substance use and mental health disorders for individuals and families.

Company Size

501-1,000

Company Stage

Grant

Total Funding

$3.7M

Headquarters

Syracuse, New York

Founded

1920

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Simplify Jobs

Simplify's Take

What believers are saying

  • New York backed Helio's crisis model with statewide crisis-center expansion funding in 2026.
  • The 2024 merger with Fulton Friendship House improved referral flow and geographic coverage.
  • SmartCare EHR adoption supports integrated care efficiencies across Helio's multi-site services.

What critics are saying

  • July 2025 appellate reversal reinstated liability in a sexual-assault case involving supportive housing.
  • March 2026 draft complaint alleged property damage, tenant removals, and settlement pressure.
  • Dependence on grants and Medicaid reimbursement exposes operations to funding shocks in 2026.

What makes Helio Health unique

  • Helio Health runs Syracuse's 24/7 crisis stabilization center, launched in 2026.
  • Its 2024 Fulton Friendship House merger broadens behavioral-health reach across upstate New York.
  • Helio Health pairs housing, outpatient care, and school-based training across its network.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Company paid short-term disability insurance

Company sponsored life insurance

Employee Assistance Program (EAP)

Growth & Insights and Company News

Headcount

6 month growth

11%

1 year growth

11%

2 year growth

11%
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