Part-Time
Spanish Interpreter
University of Rochester
Private research university in Rochester, NY
Compensation Overview
$27.16 - $38.03/hr
Rochester, NY, USA
In Person
Bachelor's, Associate's
Category
 Medical, Clinical & Veterinary (1) |
|---|
Required Skills
Infection Control
Electronic Health Records (EHR)
Customer Service
HIPAA
Get referred to University of Rochester
See people who can refer or advise you
Requirements
- A high school diploma and two years of post-high-school education or an equivalent combination of education and experience are required.
- An associate’s degree is required.
- Fluency in English and Spanish with strong verbal and written skills in both languages is required.
- Knowledge of human anatomy, physiology, pathology, clinical tests, and procedures in the working languages is required.
- Completion of a 40-hour training course in medical interpreting is required.
- Strong customer service and communication skills are required.
Responsibilities
- Provide interpreting services for University of Rochester Medical Center clinical and professional staff, patients, and accompanying family members or significant others.
- Manage communication flow autonomously and efficiently between source and target languages during medical and non-medical healthcare encounters across clinical specialties in inpatient and ambulatory settings.
- Carry a hospital-assigned pager and respond to pages within applicable New York State response requirements, including varied shifts and on-call weekend coverage.
- Interpret prescheduled and pager-assigned encounters in a timely and professional manner in accordance with hospital policy.
- Assess encounter goals and situational context in collaboration with clinical healthcare providers and non-clinical hospital staff.
- Choose communication ground rules and methods, explain the interpreter’s role, and brief healthcare professionals on relevant knowledge about the patient or encounter.
- Assess and recommend effective communication methods for patients with communication barriers, altered mental status, or other special communication needs, and verify the patient’s preferred language.
- Select the appropriate interpreting mode, including consecutive interpreting, simultaneous interpreting, and sight translation.
- Propose the most suitable service-delivery modality, including in-person, video, or telephone interpreting.
- Debrief healthcare professionals after encounters as necessary to improve understanding and provide linguistic and cultural insights.
- Monitor for linguistic misunderstandings and recommend adjustments to formality and style.
- Prioritize, triage, and respond to multiple service requests according to critical urgency and patient acuity.
- Assess cross-cultural impacts on verbal and nonverbal communication during complex interpersonal encounters.
- Monitor for cultural misunderstandings and devise interventions that empower patients to participate in care decisions.
- Confirm possible cultural misunderstandings with all parties to avoid assumptions, disrespect, or immediate harm.
- Facilitate understanding of cultural differences and promote direct communication to build trust and patient satisfaction.
- Inform patients about available supports, such as social workers, case managers, care coordinators, financial coordinators, and chaplains.
- Promote inclusive and equitable communication during interactions with all parties.
- Provide interdisciplinary education to healthcare team members for effective communication during encounters, patient training, and teaching.
- Facilitate meaningful access to University of Rochester Medical Center health programs for patients with limited English proficiency in compliance with applicable laws, regulations, and standards.
- Identify interpreting-service needs based on patient-provider dynamics and best practices, and inform program leadership of recommendations for service enhancements.
- Apply national healthcare interpreter codes of ethics and standards of practice, Joint Commission standards, department policies, safety protocols, and infection-control standards.
- Complete service-provision documentation in the electronic medical record.
- Disclose and justify potential limitations, conflicts, or needs for recusal appropriately and promptly.
- Protect patient confidentiality in accordance with the Health Insurance Portability and Accountability Act.
- Intervene impartially and transparently within professional boundaries to protect autonomy, dignity, and safety.
- Maintain interpreter performance-based skills assessed at hire or through direct observation.
- Participate in professional growth and development activities, including webinars, conferences, annual training, and self-directed learning.
- Complete required annual policy and procedure training and annual health updates.
- Attend staff meetings and other required training or staff activities.
- Complete electronic-record documentation after each patient interaction.
- Enter completed schedules and requests into the database.
- Complete annual certification updates, professional development transcripts, and other required paperwork and assignments.
- Perform other duties as assigned.
Desired Qualifications
- A bachelor’s degree is strongly preferred.
- Certification in healthcare interpreting through CCHI or IMIA is strongly preferred at hire or within 18 months of hire.
- Translation certification is preferred.
The University of Rochester is a research university with programs spanning the humanities, health care, business, education, music, engineering, and the sciences.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A
Get referred to University of Rochester
See people who can refer or advise you