Cloud Engineer 3

Why GMF Technology?

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.
 

What makes you a dream candidate?

• Deep understanding of cloud computing technologies, business drivers and emerging industry trends.
• Thorough knowledge of Hybrid Cloud Computing, including virtualization technologies and Cloud delivery models such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Extensive experience with Cloud technologies (such as Azure, AWS, GCP) and native toolsets such as Azure ARM Templates, Hashicorp Terraform, AWS Cloud Formation
• Extensive experience with automation and configuration management using Puppet, Chef, Ansible, Jenkins, Azure DevOps or similar.
• Experience with one or more of the following: Azure Eventhub, Azure Virtual Machines, Azure Kubernetes Service, Blob Storage, Azure DNS, Virtual Networks, Redis Cache and Azure App Service, Azure Kubernetes Service.
• Strong experience with the Linux operating system.
• Strong background in scripting and automation in languages such as Python and Ruby.
• Strong background in cloud operations instrumentation and monitoring of distributed architectures using ZipKin, DataDog, AppDynamics, Splunk, Nagios or similar.
• Strong background with source control management systems (GIT or Subversion); Build Systems (Maven, Gradle, Webpack); Code Quality (Sonar); Artifact Repository Managers (Artifactory), Continuous Integration/ Continuous Deployment (Jenkins, Azure DevOps)
• Deep technical experience in one or more of the following areas: software design or development, application design, systems operations/management, database architecture, virtualization, IP networking, storage, IT security and Linux system administration
• Strong knowledge with Web Services, API Gateways and application integration development and design
• Working knowledge of Agile development, Scrum and Application Lifecycle Management
• Ability to effectively communicate with other senior leaders of IT on program strategies and plans and negotiate quality solutions
• Demonstrated ability to provide architectural design, leadership, management, and mentoring to team members
• Must be attentive to details, organized, self-motivated, and driven.
• Ability to create system and process flow diagrams, data flow diagrams, sequence and UML diagrams, inter and intra system dependencies within the functional domain and across them
• Knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs
• Excellent written and oral communication skills with ability to communicate effectively with technical and non-technical staff
• Defines and promotes best practices; cultivates a culture of innovation and learning, including willingness to instruct and coach in a cloud training program as needed
• Demonstrated strong analytic and problem-solving abilities

Experience and Education

• 7-10 years of experience in an IT environment or relevant role required
• 5-7 years of Cloud development and support experience such as Microsoft Azure, Amazon Web Services (AWS) or Google Cloud Platform (GCP) required
• 2-3 years of experience in the consumer banking industry preferred

• Bachelor’s Degree in related field or equivalent work or military experience required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2 days a week in office in Irving, Texas

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About The Role:

The Cloud Engineer is responsible for the translation of cloud strategy and architecture into a highly available and secure technical implementation, in accordance with best practices. The person in this role is also responsible for continuous monitoring and optimization of the cloud implementation for technical and cost efficiencies and continuous support of, and collaboration with, other teams and projects, particularly DevOps, platform and automation teams. The person in this role will champion the advancement of cloud adoption, develop, deploy & run cloud services and systems and be a leading voice of cloud strategy. The Cloud Engineer will adhere to DevSecOps principles and utilize advanced cloud capabilities to enable business strategy with a strict focus on quality that meets the demands of our business partners and customers. The person in this role must be a highly collaborative, creative and intellectually curious engineer who is passionate about forming and implementing cutting-edge cloud computing capabilities.

• Design, and execute a comprehensive reliability and availability strategy across the Digital portfolio
• Drives the adoption of site reliability best practices throughout the organization with the ability to demonstrate this empirically through stability and reliability metrics
• Lead the design of cloud-native applications, ensuring they are scalable, maintainable, and efficient
• Implement best practices in cloud architecture in alignment with the Azure Well-Architected Framework, ensuring our solutions are secure, efficient, and cost-effective
• Oversee cloud infrastructure, employing Infrastructure as Code (IaC) practices to automate deployment
• Monitor system performance, troubleshoot issues, and optimize cloud environments.
• Automate the provisioning of cloud environments through the concept of "pipeline engineering" using Terraform, Chef, Puppet and other tools.
• Research, analyze, design, develop and support high-quality automation workflows in the cloud platform that are appropriate for business and technology strategies.
• While embedding with teams, strategize, consult, and prototype alongside other engineers to implement best practices and solutions for applications utilizing CI/CD and the cloud.
• Evangelize Distributed Version Control and Trunk-Based Development practices, ATDD and TDD, Pipelines and Infrastructure and Release Automation
• Drive proof of concepts and conduct technical feasibility studies for business requirements
• Remain up to date on emerging technologies and architecture and propose ways to use them in current and upcoming projects
• Troubleshoot production issues, engage appropriate parties, and drive through to resolution
• Manage processes of 3rd party data streams into the datacenter and cloud
• Collaborate with Architecture team(s) to advise on any needed enabling work and make decisions regarding sequencing to ensure optimal delivery of value for business customers
• Ensure high availability and 24x7 monitoring
• Continually improve operational processes and procedures
• Educate and guide team members on Cloud standards. Act as a SME for all Cloud technical hands-on questions, with an initial focus on Azure and Cloud Native, 12 Factor Software development.
• Lead and facilitate the creation of compliance automation and policy-as-code to streamline cloud governance.
• Strive to provide internal and external customers with excellent customer service and world-class service.
• Effectively communicate project health, risks and issues to the program stakeholders, sponsors and management teams.
• Resolve most conflicts between timeline, budget, and scope independently but intuitively escalate complex or consequential issues to senior management.
• Identify and direct changes through appropriate review and approval mechanisms.