Senior Systems Engineer
MDM
Posted on 12/27/2023
INACTIVE
Udemy

5,001-10,000 employees

Online course provider
Company Overview
Udemy’s mission is to create new possibilities for people and organizations everywhere by connecting them to the knowledge and skills they need to succeed in a changing world. They are building a shared knowledge repository to help people learn.
AI & Machine Learning
Education

Company Stage

Series A

Total Funding

$396.4M

Founded

2010

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

2%

1 year growth

7%

2 year growth

33%
Locations
Austin, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
PowerShell
Bash
Microsoft Azure
Python
Operating Systems
Google Cloud Platform
CategoriesNew
IT & Security
Software Engineering
Requirements
  • 7+ years of experience in Information Technology Operations role
  • 5+ years experience working as IT Systems Engineer/administrator or similar role
  • Advanced knowledge of Jamf Pro, Jamf Connect, Jamf 3rd party tools, Azure AD, Intune, and Endpoint Manager
  • Experience administering key SaaS applications such as Jamf Pro & Intune, Slack GRID Administration, Google Workspace / GCP, Okta
  • Familiarity working with API’s for system integrations or automation work
  • Intermediate to advanced scripting experience using python, bash, or powershell
  • Previous experience working under organizations that require compliance from ISO, PCI, SOC2, SOX and FedRAMP
Responsibilities
  • Provide administration, maintenance and technical support of Azure AD/Intune, Jamf Pro, Slack and other key systems
  • Keep Windows and Mac devices up to date with latest operating systems and supported third party software
  • Identify, plan, and address any technical debt across supported IT systems
  • Perform daily operations tasks such as monitoring IT systems, working IT engineering requests/incidents or project related tasks
  • Partner with IT Support teams to ensure end user device compliance, offer training resources as necessary and teach/mentor junior team members
  • Identify areas for process improvement and define procedures and best practices for internal knowledge base or hand-off to IT support teams
  • Lead complex projects within your team and cross-functionally, and help coordinate the activities of others on the team
Desired Qualifications
  • Experience with Okta Workflows
  • Experience with compliance from ISO, PCI, SOC2, SOX and FedRAMP
  • Experience with system integrations or automation work using API’s
  • Experience with python, bash, or powershell scripting