Strategic Client Associate
Updated on 2/29/2024
Fathom Health

51-200 employees

AI-powered autonomous medical coding for healthcare efficiency
Company Overview
Fathom is a pioneering company in the healthcare sector, utilizing advanced deep learning and natural language processing to autonomously code patient encounters, offering the highest automation rates and broadest specialty coverage in the industry. With the capacity to code millions of charts per day, Fathom can reduce coding operation costs by up to 50%, significantly shorten coding turnaround times, and provide on-demand coding capacity, all while ensuring patient information security. Backed by prominent investors and healthcare leaders, Fathom's technology is a testament to its industry leadership and commitment to enhancing efficiency in healthcare systems globally.
AI & Machine Learning

Company Stage

Series B

Total Funding

$65.9M

Founded

2017

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

26%

1 year growth

77%

2 year growth

142%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Management
Data Analysis
Excel/Numbers/Sheets
CategoriesNew
Business & Strategy
Requirements
  • 3+ years of strategy, operations, and client experience working with director-level through C-level clients
  • Management consulting or investment banking experience, including client relationship management, with focus on revenue cycle management, healthcare documentation management and/or healthcare operations
  • Exceptional attention to detail, organizational skills, and the ability to work efficiently under pressure in a startup environment
  • Highly proficient in driving dynamic problem-solving through first principles thinking
  • Excellent written and verbal communication
  • Strong organizational skills and ability to handle multiple tasks and re-prioritize based on strategic needs or client demands under pressure in a start-up environment
  • Tech savviness, mastery of spreadsheets (Google Sheets, Excel) and other productivity software like G-suite, and an active experimenter with AI native productivity tools
Responsibilities
  • Developing, owning, and maintaining a continual customer feedback process for our clients and internal teams
  • Operationalizing, improving, and automating internal processes and initiatives such as client dashboards, metrics, reporting, invoicing, and cross-functional ad-hoc requests
  • Functioning as a Fathom operations and product expert, including translating technical communications between clients and our product and engineering teams
  • Client onboarding, coordination, analytics and account management
  • Reviewing Fathom’s weekly performance to identify trends and report opportunities for improvement
Desired Qualifications
  • Deep interest in healthcare
  • Worked with revenue cycle organizations before and understand the vernacular
  • Relevant medical coding, clinical operations or healthcare knowledge and expertise
  • Demonstrable experience leading big data projects and/or prior experience with complex data integrations