Full-Time

Customer Care Tech I/II

Posted on 12/17/2024

Intermountain Healthcare

Intermountain Healthcare

10,001+ employees

Intermountain Healthcare is a nonprofit health system.

Education
Healthcare

Compensation Overview

$16.83 - $21.88Hourly

Entry, Junior

Anaconda, MT, USA

Location is St James Hospital in Butte, Montana.

Category
Administrative & Executive Assistance
Administrative Support
Customer Service & Reception
Required Skills
Inventory Management
Requirements
  • High School Diploma or GED is required
Responsibilities
  • Provides receptionist and clerical support in preparing, coordinating and compiling patient records, answering phones, and scheduling appointments.
  • Establish, inventory and replenish adequate supply levels, including exchange and parcarts to support daily activities for nursing and ancillary departments.
  • Documents all supply replenishment performed enter issues/ credits, patient care equipment and charges.
  • Processes patient and supply charges for interfacing and dayclose activities.
  • Monitors, rotates, removes and documents all outdated and overstocked supplies, checking for any damage to items.
  • Enters supply replenished par level forms, including par, Pyxis inventory, or exchange carts to support daily activities for nursing and ancillary departments.
  • Verifies inventory and control levels for all nursing and schedules ancillary departments.
  • Physically stocks, and pick needed supplies for delivery to nursing and ancillary departments.
  • Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
  • Performs other duties as assigned.
  • May be required to float to other departments (within scope of competency and qualifications) based on business need.
  • May be required to be placed on-call during a regularly scheduled shift.
Intermountain Healthcare

Intermountain Healthcare

View

Company Stage

Grant

Total Funding

$1.8M

Headquarters

Salt Lake City, Utah

Founded

1975

Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion of virtual cardiology care aligns with telehealth growth, increasing patient access.
  • New hospital in Billings, MT, will enhance healthcare infrastructure and service delivery.
  • Partnership with NexCore Group boosts healthcare real estate development, supporting outpatient services.

What critics are saying

  • Ryan Smith's transition as CDIO may disrupt ongoing digital transformation projects.
  • $1 billion hospital project in Billings, MT, could face financial and logistical challenges.
  • Expansion of virtual cardiology care may encounter technological integration issues.

What makes Intermountain Healthcare unique

  • Intermountain Health is a leader in innovative care models for complex patient populations.
  • The partnership with Story Health enhances virtual cardiology care, improving patient access.
  • Intermountain's focus on data accessibility and interoperability sets it apart in healthcare.

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