Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.
But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We’re growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.
Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.
WHAT YOU’LL DO
We are looking for an experienced US Benefits Lead to join our Benefits Team within our rapidly-growing People Operations organization. This role will be hands-on in scaling and developing our US benefit programs as well as leveraging vendor relationships to provide a best in class experience for our US employee base throughout the entire employee lifecycle.
Responsibilities:
- Project manage large scale initiatives such as US Open Enrollment and mid-year plan rollouts in coordination with vendors/brokers/consultants/ Senior Manager, Global Benefits while keeping a pulse on competitive market trends in the employer sponsored benefit space.
- Track and complete compliance requirements for section 125 and 401(k) plans, including (but not limited to) completion of Form 5500s, ACA filings, annual audits, and 401(k) non-discrimination testing.
- Ability to juggle business critical timelines, employee communications, and preparation of benefit plan materials.
- Liaise with internal stakeholders (Payroll, Finance, Legal, Security, Broader People Team) to seamlessly launch new programs, education initiatives, and forecasting.
- Identify and lead internal training opportunities including SOPs, policy review, templates, and communications for benefits, 401(k), and leave of absence programs in partnership with Senior Manager, Global Benefits.
- Manage vendor relationships by leading regular status calls and conducting strategic reviews. Analyze vendor statistics to provide recommendations to Senior Manager, Global Benefits with the goal of enhanced benefit plan utilization and awareness.
- Serve as escalation contact for US Benefits Analyst to manage employee inquiries regarding benefit eligibility, programming, and leave management.
- Partner on ad hoc Benefits/ People Team initiatives as needed.
WHO YOU ARE
- 5+ years of experience in the US benefits space.
- Current, in-depth knowledge of federal and state requirements related to US benefit programming including (but not limited to) COBRA, ERISA, HIPAA, FMLA, PPACA, SFHCSO.
- Detail-oriented professional with high organizational and analytical skills.
- Excellent written and verbal and communication skills.
- Advanced Excel / G Suite skills are a must - Workday experience is a strong plus!
- You love executing projects in a fast paced, high-growth, technology environment.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $100,000 and $120,000/year with an expected On Target Earnings (OTE) between $110,000 and $125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that includes equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Global presence, dog-friendly offices, and remote availability
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
