Full-Time
Digital experience analytics platform for businesses
$160k - $190k/yr
Senior
Remote in USA
FullStory provides a platform for digital experience analytics, allowing businesses to understand user interactions on their websites and mobile apps. By capturing and analyzing these interactions, FullStory helps companies identify issues and optimize user experiences, which can lead to increased conversions and customer satisfaction. The platform operates on a Software-as-a-Service (SaaS) model, where clients subscribe and pay based on their usage and required features. This model supports a range of clients, from small businesses to large enterprises, with different pricing tiers to meet various needs. FullStory's goal is to enhance online user experiences through detailed insights and data analysis, making it easier for businesses to improve their digital presence.
Company Size
501-1,000
Company Stage
Late Stage VC
Total Funding
$195.2M
Headquarters
Atlanta, Georgia
Founded
2014
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Access 6 subsidized sessions with a coach per year
99% of health insurance premiums covered; 75% for dependents
Annual learning subsidy
Fully distributed workforce
Generous parental leave policy
10 days of company holidays
Unlimited time off
401(k) with a $2 to $1 match
Fullstory has successful second half: sees sustained enterprise customer growth, launches Innovation Solutions with Google, and becomes first in industry certified in responsible AI.
Tech executives and investors told PYMNTS that artificial intelligence will reshape retail shopping in 2025, with AI assistants offering unprecedented personalization and handling up to 20% of eCommerce tasks, from product recommendations to customer service. Industry leaders from Citi, Google Cloud and global tech investment firms envision a future where shopping becomes more intuitive and efficient. However, they emphasize the need for careful implementation to ensure security and accessibility. AI Will Make Shopping ‘Black Mirror’ Real in 2025. Artificial intelligence will transform retail in 2025 by predicting consumer behavior with unprecedented accuracy and delivering personalization that might feel unsettlingly prescient, Lars Nyman, chief marketing officer at CUDO Compute, told PYMNTS
Recently, CXperts Inc. hosted a webinar in partnership with Fullstory that covered tips and new features in Data Studio, showing how users can work with AI-powered suggestions, create specific elements, and refine CSS selectors to capture more meaningful data.
Fullstory, a leading behavioral data company, launched Data Direct, a new solution that syncs clean, structured, AI-ready behavioral data to a company's destination of choice.
ATLANTA--(BUSINESS WIRE)--Fullstory, a leading behavioral data company, today launched Data Direct, a new solution that syncs clean, structured, AI-ready behavioral data to a company’s destination of choice. The solution will allow teams to activate their web and mobile sentiment signals (e.g., digital movements, intentions, interactions, patterns, etc.) to transform how they engage with customers and improve the bottom line. For the first time, high-quality and comprehensive behavioral data is available as a direct, standalone source that can be easily paired with AI, opening up new possibilities for businesses, including better personalization, forecasting, and modeling.“We’re seeing companies that have viewed themselves as customer-centric realize that they have significant blind spots when it comes to actually understanding their customers,” said Fullstory CEO, Scott Voigt. “What they are missing is only available through comprehensive first-party behavioral data, and Data Direct provides countless ways to take advantage of this rich data source. With Fullstory’s unique approach, digital behavioral data is captured and sent directly to their tech stack, so our customers can now understand their customers like never before.”High-quality behavioral data is proven to provide the insights and explanation required to bring enterprises closer to their customers. McKinsey & Company estimates that organizations that leverage customer behavioral insights outperform peers by 85% in sales growth and more than 25% in gross margin