Full-Time
Lead Operations Management Analyst
Single Family Mortgage Ops, Flexible Hybrid
Confirmed live in the last 24 hours
Fannie Mae
10,001+ employees
Facilitates affordable housing through mortgage financing
Mid
Reston, VA, USA
Flexible hybrid work model.
- 4 years of Mortgage Industry experience
- Bachelor's degree or equivalent
- Experience supporting Sellers and Servicers
- Understanding of loan workouts e.g. delinquency modification, forbearance, exception management etc.
- Understanding of mortgage terminology and loan lifecycle
- Experience managing cross-functional projects
- Demonstrated ability to work effectively as a member of a virtual team
- Ability to diagnose and solve problems efficiently and effectively
- Demonstrated ability to innovate and improve processes by saving time, reducing costs, reducing risk, or improving the customer experience
- Experience gathering accurate information to explain concepts and answer critical questions
- Change management skills - document, educate and advise stakeholders through various change initiatives
- Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS
- The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.
- Adept at managing project plans, resources, and people to ensure successful project completion
- Relationship Management skills including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
- Skilled in building and presenting information via Powerpoint to various audience environments
- Skilled in the graphical representation of information in the form of charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI
- Tools: Excel, PowerPoint, Tableau
- Support Sellers and Servicers and adhere to service level agreements (SLA).
- Research and resolve exceptions, including escalation and communication of corrected documentation.
- Assist management with tasks related to the design and execute process improvements.
- Perform data analysis, forecasting, capacity management, and loan quality modeling.
- Lead the team in monitoring for process performance and perform risk assessments.
Fannie Mae operates in the U.S. housing finance market, focusing on making housing more affordable for homeowners, homebuyers, and renters. The company achieves this by purchasing mortgages from lenders, which provides these lenders with the cash flow needed to offer more loans. Fannie Mae's business model includes holding some of these mortgages in its portfolio and packaging others into mortgage-backed securities (MBS) that are sold to investors. This process helps spread risk and ensures a steady flow of capital into the housing market, promoting homeownership and rental opportunities. Fannie Mae generates revenue through fees for guaranteeing MBS payments and from interest on its mortgage portfolio. The company is committed to community service and workplace diversity, earning recognition for its inclusive practices and positive work environment.
Company Stage
IPO
Total Funding
N/A
Headquarters
Washington, District of Columbia
Founded
N/A
Simplify's Take
What believers are saying
- Fannie Mae's strategic initiatives, such as the MH Advantage program, offer new affordable housing options, potentially expanding their market reach.
- The company's robust issuance program, like the $659 million Connecticut Avenue Securities deal, demonstrates its strong position in the credit risk-sharing market.
- Recognition for corporate responsibility and impact, as highlighted in their 2023 CRI Report, enhances Fannie Mae's reputation and stakeholder trust.
What critics are saying
- The ongoing affordability constraints in the housing market could limit the number of buyers, impacting Fannie Mae's business volume.
- Economic uncertainties, such as potential GDP growth downgrades and inflation volatility, could affect the housing market and Fannie Mae's financial performance.
What makes Fannie Mae unique
- Fannie Mae's role as a government-sponsored enterprise uniquely positions it to provide liquidity and stability in the U.S. housing market, unlike private sector competitors.
- Their ability to package purchased mortgages into mortgage-backed securities (MBS) and sell them to investors spreads risk and ensures a steady flow of capital back into the housing market.
- Fannie Mae's commitment to community service, diversity, and inclusion, as evidenced by numerous accolades, sets it apart in the financial services sector.
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