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Principal UX Researcher Emerging Markets
Seattle or Remote US
Confirmed live in the last 24 hours
Seattle, WA, USA
Experience Level
Desired Skills
UI/UX Design
  • 5+ years experience conducting research in industry, of which at least 2 years involve B2C international research in emerging markets (e.g., Mexico, India, or the Philippines)
  • A deep foundation in qualitative and quantitative research methods, including ethnography, surveys, analysis of secondary data, card sorting and tree sorting, prototype testing, user flow mapping, and accessibility testing
  • Expertise scoping, designing, and conducting end-to-end research projects of varying length and complexity
  • Expertise prioritizing and recognizing what will add highest value in developing a new product
  • Proficiency in English and in at least one other language, especially Spanish, Tagalog, or a major language in India
  • Co-lead product research on emerging markets, especially Mexico, India, and the Philippines
  • Inform the development of a new financial product through well-defined research methods that take advantage of a variety of data sources
  • Interpret findings about customers in emerging markets in actionable ways
  • Collaborate with designers, product managers, and engineers throughout the whole product lifecycle of a 0-1 product
  • Create outputs that allow for scale (e.g., behavioral personas, customer journey maps, segmentation)
  • Triangulate your findings with other data sources
  • Contribute to team-wide research projects
  • Travel ~10% of your time

1,001-5,000 employees

Mobile P2P international payments service
Company Overview
Remitly’s mission is to tirelessly deliver on their promise to immigrants sending money across the world with their mobile payments service that enables users to make international money transfers. The company is committed to transforming the lives of immigrant families by providing their users with financial services across their global network with great exchange rates and low fees.
  • Continuing Education or Travel Stipend
  • Office Culture
  • Flexible PTO, Schedules and Leaves
  • DEI Learning Opportunities
  • Community Engagement
  • Inclusive Benefits
Company Core Values
  • Customer centricity
  • Deliver on promises
  • Hire & develop exceptional people
  • Act with integrity
  • Sweat the details
  • Data driven
  • Bias for action
  • Be an owner
  • Aim for the stars
  • Continuously improve
  • Don't be afraid to fail
  • Lead authentically