Full-Time

Senior Account Manager

Health Systems

Confirmed live in the last 24 hours

Tendo

Tendo

51-200 employees

Next-gen healthcare platform for patient navigation


Senior

Remote in USA

Required Skills
Sales
Communications
Salesforce
Requirements
  • Bachelor’s degree or relevant work experience required.
  • 5+ years of experience in Account Management, Customer Engagement, Sales, or Business Development within enterprise/mid-market healthcare and technology.
  • Ability to utilize effective management, negotiation, and influencing skills to support and ensure a successful implementation of products and services.
  • Strong listening and presentation skills.
  • Analytical ability to solve complex problems efficiently.
  • Excellent verbal and written communication skills.
  • Ability to prioritize, organize, and manage multiple tasks effectively.
Responsibilities
  • Support the implementation of the MDsave platform (a SaaS model) into our hospital partners with a strategic point of view towards long-term success and growth.
  • Develop partnerships with ancillary providers to identify and grow service lines and procedures.
  • Conduct reviews with our partners’ Leadership Teams (healthcare c-suite).
  • Develop new business from existing accounts.
  • Drive retention of accounts in the assigned book of business.
  • Negotiate and contract ancillary providers and services.
  • Provide accurate, timely, and thorough answers to customer inquiries using knowledge of the MDsave process to ensure customer retention.
  • Maintain accurate and timely account and opportunity information using Salesforce.com.
  • Analyze account data and provide insights to key stakeholders.
  • Consistently meet or exceed established quarterly and yearly goals.
  • Initiate processes and champion opportunities to consistently improve the customer experience, actively mitigating partner attrition.
  • Travel up to 25% or as needed.

Tendo offers a next-gen healthcare platform focused on guided patient journeys, a patient-centric platform, and advanced clinical insights, aiming to deliver seamless experiences for patients, clinicians, and caregivers. The platform is designed to empower patients to navigate their health, provide actionable insights for improved financial and quality outcomes, and offer a modern, extensible solution for digital operations.

Company Stage

Series B

Total Funding

$187.6M

Headquarters

Philadelphia, Pennsylvania

Founded

2020

Growth & Insights
Headcount

6 month growth

5%

1 year growth

37%

2 year growth

89%