Job Description
We are seeking an enthusiastic and customer-focused HVAC Account Manager to join our dynamic York Factory Direct Branch in Rosedale, Maryland. As a York Factory Direct HVAC Account Manager, you will be responsible for developing and maintaining strong relationships with our clients, driving sales growth, and ensuring HVAC contractors satisfaction.
- Serve as the primary point of contact for assigned accounts, building and nurturing long-term relationships with key decision-makers
- Develop and implement strategic account plans to maximize revenue growth and client retention
- Conduct regular meetings with clients to understand their needs, present solutions, and address any concerns
- Collaborate with internal teams to ensure timely delivery of products or services and resolve any issues
- Identify and pursue new business opportunities within existing accounts
- Negotiate contracts and terms of agreement with clients
- Monitor and analyze account performance, providing regular reports and insights to management
- Stay up-to-date with industry trends and competitor activities to provide valuable insights to clients
- Participate in industry events and networking opportunities to expand the company's presence and identify potential leads
- Maintain accurate and detailed records of all client interactions, sales activities, and account updates in the CRM system
Qualifications
Required Qualifications:
- High school diploma or equivalent
- 3+ years of HVAC Branch or Account management sales experience
- Ability to travel within the assigned territory as needed (75% travel)
Preferred Qualifications:
- Bachelor's degree in Business, Marketing, or related field
- Experience in developing and maintaining long-term client relationships
- Proven track record of meeting or exceeding sales targets
- Proficiency in Salesforce or similar CRM software
- Excellent verbal and written communication skills
- Strong negotiation and problem-solving abilities
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
- Strong analytical skills with the ability to interpret data and generate insights
- Self-motivated with a high energy level and desire to achieve goals beyond what is required
- Proven ability to operate effectively across both sales and operations
- Understanding of principles and processes for providing best-in-class customer service
- Business acumen including sales forecasting, opportunity management, and customer planning
- Ability to adapt to and communicate effectively in today's technologically driven business environment
- Excellent time management and prioritization skills
Additional Information
Equal Opportunity Employer, including disability / veterans
*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!