Full-Time

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Southern Home Services

Southern Home Services

51-200 employees

Consolidates residential HVAC, plumbing, electrical services

No salary listed

Kissimmee, FL, USA

In Person

Must reside near an existing location for training; relocation to any branch upon program completion.

Category
Operations & Logistics (1)
Required Skills
Customer Service
Requirements
  • Minimum 5 years of experience in a General Management role, whether from Trades, Retail, Restaurant or other service-oriented industries.
  • Strong leadership and team-building skills with a proven ability to manage technicians or service teams.
  • Business acumen with familiarity in budgeting, forecasting, and performance-based management.
  • Excellent problem-solving, communication, and decision-making abilities.
  • Willingness to relocate to any of our current or future branch locations based on operational needs.
  • Must reside near one of our existing locations for the duration of the training program (location list provided upon application).
Responsibilities
  • Participate in a comprehensive training program focused on operations, finance, customer service, sales strategy, and team leadership in the home services industry.
  • Shadow experienced leaders and take on increasing responsibility across key business functions.
  • Learn to manage and optimize branch-level P&L, hiring and team development, customer satisfaction, and performance metrics.
  • Lead by example to build a culture of accountability, excellence, and safety.
  • Prepare to take full operational leadership of a branch as a General Manager upon successful completion of the training program.
Southern Home Services

Southern Home Services

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Southern Home Services consolidates residential HVAC, plumbing, and electrical work by acquiring established local contractors in the Southeast and Midwest and keeping their local brands. Backed by Gryphon Investors and part of North American Essential Home Services, it scales through a network of trusted regional companies. It runs centralized operations with standardized processes, a Contractor Commerce e-commerce platform launched in 2025, and ServiceTitan’s Contact Center Pro to handle 24/7 customer support. The goal is to become a leading nationwide single-source provider for home maintenance by growing through acquisitions and digital channels while preserving local customer relationships.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Maitland, Florida

Founded

2016

Simplify Jobs

Simplify's Take

What believers are saying

  • Gryphon Investors' backing since October 2021 fuels rapid acquisitions in Southeast.
  • Acquires Elite Electric and David Gray, densifying Florida and Texas footprints.
  • Quilt partnership expands Quilt systems to nine markets in four states.

What critics are saying

  • Gryphon forces exit by 2027, triggering cost cuts and recapitalization.
  • Five acquisitions since October 2025 cause 15-25% technician turnover.
  • ServiceTitan centralization fails, halting bookings across all brands.

What makes Southern Home Services unique

  • Acquires local brands like Dunn's HVAC and Nick's Plumbing while preserving identities.
  • Partners with Quilt on February 24, 2026, for high-efficiency ductless heat pumps.
  • Launches Contractor Commerce e-commerce platform across brands in 2025.

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Company News

PR Newswire
Feb 24th, 2026
Southern Home Services Expands in Alabama with Strategic Acquisition of Dunn's HVAC, Plumbing & Electrical

/PRNewswire/ -- Southern Home Services, a leading consolidator of home service brands across the Southeast, Midwest and Mid-Atlantic United States, announced...

HeatingHelp.com
Feb 24th, 2026
Quilt and Southern Home Services Partner to Accelerate Heat Pump Adoption Across Nine Major Markets

Quilt and Southern Home Services partner to accelerate Heat Pump adoption across nine major markets. Published on February 24, 2026 Comments Quilt today announced a strategic partnership with Southern Home Services, a leading residential trade service consolidator operating across the South, Midwest, and Mid-Atlantic regions. Southern Home Services brands will begin offering Quilt systems to homeowners across nine markets in Florida, Georgia, South Carolina, and Texas. The partnership represents one of the largest single expansions in Quilt's history and demonstrates how software-first climate systems are attracting established industry players seeking differentiation in an increasingly competitive market. The collaboration evidences growing industry momentum behind Quilt's tech-forward approach to home climate control and positions Southern Home Services at the forefront of the ductless heat pump category. With over 90 Quilt Certified Partners now across North America, the program is increasingly attracting established HVAC companies and consolidators seeking competitive differentiation through innovative technology. Southern Home Services selected Quilt to lead their expansion into the rapidly growing ductless heat pump market. As homeowners increasingly seek efficient, design-forward climate solutions, Southern Home Services recognized Quilt's unique combination of industry-leading performance, sleek aesthetics, and smart technology as the ideal offering to differentiate their brands across competitive markets. "We're intentional about the technology we put behind our service teams," said Drew Poskon, Chief Operating Officer for Southern Home Services. "Quilt's focus on performance, installer support, and diagnostics aligns with how we operate. It helps our teams work more efficiently in the field and gives homeowners confidence they're getting a solution built to last." Technology and Brand Strength Drive Partnership The partnership reflects Quilt's appeal to established industry leaders seeking competitive advantages. Southern Home Services cited Quilt's comprehensive marketing assets, brand positioning, and innovative technology approach as key factors in their decision. Quilt's upcoming partner tools and remote diagnostic capabilities will help partners reduce costs while delivering exceptional customer experiences. "Southern Home Services operates some of the most respected home service brands in their markets, and their decision to partner with Quilt validates everything we're building," said Mark Schmidt, Chief Revenue Officer at Quilt. "They recognize that offering Quilt gives them differentiation that legacy manufacturers can't provide - not just through our industry-leading technology, but through our commitment to making their businesses more efficient and profitable. This is exactly the kind of forward-thinking partner who will help drive the future of home comfort." With a SEER2 rating of 25 and HSPF2 of 12 for the 2-zone system, and SEER2 25.3 and HSPF2 12 for the 3-zone system, Quilt delivers 20% greater efficiency than average comparable heat pumps. The system's proprietary occupancy detection, real-time energy usage tracking, and continuous over-the-air updates provide both immediate comfort and long-term value that traditional systems cannot match. Expanding Access to Revolutionary Climate Technology The Southern Home Services partnership expands Quilt's availability to four new states - Florida, Georgia, South Carolina, and Texas - bringing Quilt's total coverage to 21 U.S. states and six Canadian provinces. The expansion demonstrates Quilt's ability to serve diverse climate zones while maintaining exceptional performance and customer satisfaction. "We've grown incredibly quickly, and this partnership brings Quilt to homeowners across some of the most varied climates in the country," said Paul Lambert, CEO and Founder of Quilt. "Southern Home Services' commitment to offering the most advanced, efficient technology available shows that the future of residential HVAC is electric, intelligent, and beautiful. Through their network of trusted local brands, Southern Home Services will bring Quilt to homeowners across the region through companies they already know and rely on." For homeowners in Southern Home Services markets interested in Quilt, visit Quilt.com to design your system and connect with your local Southern Home Services brand. U.S. Boiler Company introduces its ALTA OneVent System, a simple and safe solution that enables common venting of up to four ALTA high-efficiency boilers. Designed to exp... Published on 02/24/2026 1:20 PM Midea has introduced a new Packaged Terminal Heat Pump designed for individually controlled hotel rooms and hospitality environments as well as multifamily residential ap... Published on 02/24/2026 1:13 PM Carlin Combustion Technology, a leader in the production of burners, highlights the EZ-1 Residential Liquid Fuel Burner. This state-of-the-art burner, part of the innovat... Published on 02/24/2026 1:11 PM

The Port Arthur News
Feb 24th, 2026
Southern Home Services Expands in Alabama with Strategic Acquisition of Dunn's HVAC, Plumbing & Electrical

Southern Home Services expands in Alabama with strategic acquisition of Dunn's HVAC, Plumbing & Electrical. PR Newswire Today at 10:23am PST PR Newswire ANNISTON, Ala., Feb. 24, 2026 ANNISTON, Ala., Feb. 24, 2026 /PRNewswire/ - Southern Home Services, a leading consolidator of home service brands across the Southeast, Midwest and Mid-Atlantic United States, announced the acquisition of Dunn's HVAC, Plumbing & Electrical. Dunn's is headquartered in Anniston, AL with significant operations in Pelham, AL and is one of the highest rated multi-trade service companies in the greater Birmingham area. This acquisition strengthens Southern's presence in Alabama and adds another high-growth metro area to its densifying Southeast footprint. "Dunn's is an exceptional company with a reputation for high quality service, deep community roots, and a team-first culture," said Jarrod Brinker, Chief Strategy Officer for Southern Home Services. "Alabama continues to be a priority growth market for us, and partnering with a respected local brand like Dunn's allows us to expand thoughtfully while staying true to what matters most: delivering reliable, high-quality service to our customers." Founded on a commitment to honesty, integrity, and customer satisfaction, Dunn's has built a strong reputation delivering "Dependable service DUNN right" to homeowners and businesses across central and eastern Alabama for over a decade. "We have been intentional in building a strong process-driven organization with an exceptional team," added Maegan Dunn COO of Dunn's HVAC Plumbing, & Electrical. "Southern Home Services recognizes that foundation and brings the resources and strategic support to accelerate growth while preserving the culture and standards that have defined Dunn's." "Joining forces with Southern Home Services marks an exciting new chapter for Dunn's," said Donny Dunn owner of Dunn's HVAC Plumbing, & Electrical. "We are proud of the relationships we've built in this community and confident that Southern's resources and commitment to excellence will elevate the level of service our customers and team members have come to expect." Dunn's customers will continue to receive the same high-quality service from the same trusted technicians, now supported by Southern Home Services broader network and resources. About Southern Home Services Southern Home Services is a consolidator and operator of premier home services business centers focused on residential HVAC, plumbing, and electrical services. With a commitment to being the company customers recommend and employees are proud of, Southern partners with established service brands to accelerate growth, elevate customer experience, and deliver dependable home solutions. Clew Partners served as buy-side advisor to Southern for this transaction. MEDIA CONTACT Desirae Mills, Director of Communications [email protected] 407.790.5548 SOURCE Southern Home Services This is a paid placement. For further inquiries, please contact PR Newswire directly.

PR Newswire
Oct 21st, 2025
Southern Home Services Expands Texas Footprint with Acquisition of Nick's Plumbing & Air Conditioning in Houston

HOUSTON, Oct. 21, 2025 /PRNewswire/ -- Southern Home Services, a leading residential trade service consolidator, is pleased to announce the acquisition of Nick's Plumbing Air Conditioning, a trusted provider of plumbing, heating and air conditioning services in the greater Houston market. This strategic acquisition marks Southern's fourth location in Texas, strengthening its presence in one of the largest and fastest-growing home services markets in the United States

PR Newswire
Apr 8th, 2025
Mission Plumbing, Heating Cooling Acquires Ultra Heating Cooling, Expanding Services For Kansas City Homeowners

KANSAS CITY, Mo., April 8, 2025 /PRNewswire/ -- Mission Plumbing, Heating Cooling, a trusted name in home services throughout the Kansas City metro, is proud to announce the acquisition of Ultra Heating Cooling, effective April 7, 2025. This strategic merger expands Mission's footprint while providing former Ultra customers with seamless access to enhanced heating, cooling, and plumbing services—all under one roof