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Full-Time

Senior Claims Consultant

Confirmed live in the last 24 hours

HUB

HUB

5,001-10,000 employees

Data & Analytics
Consumer Software
Fintech

Senior

Columbia, SC, USA

Category
Insurance
Finance & Banking
Required Skills
PowerPoint/Keynote/Slides
Requirements
  • Minimum 5 years of applicable claims handling experience
  • Exceptional written and verbal communication skills
  • Superior customer service and problem-solving skills.
  • Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook)
  • Detail-oriented self-starter
  • Ability to work in a team environment.
  • Significant skill in handling competing demands and projects.
  • Excellent organizational skills and ability to prioritize and delegate responsibility.
  • Bachelor’s Degree Preferred
  • Relevant Insurance licenses per state/regional statutes
  • Associate in Claims (AIC) or CPCU designation preferred.
Responsibilities
  • Claims advocate and facilitator on behalf of the client
  • Consultation with clients on claims issues
  • Review and recommend solutions to coverage, quantum and claim handling management issues.
  • Negotiates with insurers, adjusters and lawyers to expedite and obtain fair settlement of claims.
  • Participate in sales presentations to prospective clients.
  • Assist the client in preparing special claims servicing instructions, focusing on the client’s specific needs and taking into consideration the structure of their insurance programs.
  • Review and comment on policy wording for account teams
  • Review of claims with clients/insurers/loss adjusters regularly
  • Work with clients to ensure efficient, prompt and smooth flow of claims handling and established processes are followed.
  • Provide guidance to client as to claim process along with direction regarding likely outcome and timelines.
  • Liaise with carriers and representatives through claim process.
  • Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary.
  • Ensures the accuracy of data in those systems.
  • Answer basic coverage questions.
  • Review and interpret policy language with the ability to propose coverage solutions in questionable/disputed situations.
  • Accurate electronic filing of claims, as deemed appropriate.
  • Attend Critical Path, prospecting, stewardship and client meetings as requested, including participation in presentations.
  • Works closely with Producers and other HUB personnel on all claim’s aspects for our clients, while adhering to HUB’s best practices and standard procedures
  • Stays abreast of changes in the insurance industry and other external conditions that may impact their clients.
  • Makes appropriate recommendations to clients in response to those changes independent of manager approval.
  • Travels on company business as required.
  • Prepares reports for management as required.
  • Attends industry related continuing education training and courses.
  • Performs other duties and projects as assigned.

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • HUB's strategic leadership appointments, like Tim DeSett and Lauren Melzer, indicate a strong focus on growth and innovation.
  • The company's continuous expansion through acquisitions suggests robust financial health and a commitment to broadening its service offerings.
  • HUB's emphasis on personalized solutions, such as the clinical informatics resources for employee benefits, enhances its appeal to a diverse client base.

What critics are saying

  • Frequent acquisitions may lead to integration challenges and potential cultural clashes within the organization.
  • The competitive insurance brokerage landscape requires HUB to continuously innovate to maintain its market position.

What makes HUB unique

  • HUB International's aggressive acquisition strategy, including recent purchases of Wade Associates and WestStar Insurance, positions it as a dominant player in the insurance brokerage market.
  • The introduction of HUB Infused Analytics™ Data Suite for personalized employee benefits showcases HUB's commitment to leveraging data analytics for client advantage.
  • HUB's expansion into niche markets, such as aviation risk advisory services for affluent clients, differentiates it from traditional insurance brokers.

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