Full-Time
Licensed Insurance Customer Service Representative
Howard Hanna Real Estate Services
5,001-10,000 employees
Full-service real estate, title, mortgage, insurance
Compensation Overview
$45k - $48k/yr
Pittsburgh, PA, USA
In Person
 Insurance (1) |
|---|
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- An active Property and Casualty insurance license is required.
- Strong communication and interpersonal skills are required.
- The candidate must be able to educate clients about their insurance options.
- The candidate must be able to identify opportunities for cross-selling and account expansion.
- Attention to detail and commitment to regulatory compliance are required.
- A team-oriented attitude and drive for continuous improvement are required.
- Deliver exceptional customer service to existing clients and resolve inquiries with empathy and expertise.
- Educate policyholders on coverage details, policy changes, and insurance solutions to help them make informed decisions.
- Identify opportunities to cross-sell and up-sell additional products and services while building stronger client relationships.
- Maintain accurate records and documentation in compliance with industry standards.
- Collaborate with the team to support client satisfaction and professional growth.
Howard Hanna Real Estate Services is a large, family-owned network that provides real estate brokerage along with title, insurance, and mortgage services across 13 states. It operates more than 480 offices and employs about 15,000 sales associates and staff. Buyers and sellers work with local agents who guide them through listing or buying a home, while in-house mortgage, title, and insurance services help coordinate financing and closing the transaction. The company differentiates itself by being the largest family-owned and operated real estate brokerage in the United States, offering an integrated, one-stop-shop experience through a broad geographic footprint and a network of top-producing professionals. Its goal is to help people buy, sell, and protect real estate efficiently through a coordinated, family-led platform.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Pittsburgh, Pennsylvania
Founded
1957
Get referred to Howard Hanna Real Estate Services
See people who can refer or advise you
Simplify's Take
What believers are saying
- Portside added 225 agents and 12 offices in July 2026, extending New England reach.
- Howard Hanna NYC added 26 agents by July 9, 2026, showing post-acquisition momentum.
- February 2026 Philadelphia entry and Corning office expansion show continued market-share capture.
What critics are saying
- Davis v. Hanna Holdings survived March 9, 2026, keeping commission-conspiracy exposure alive.
- Howard Hanna paid into the 2026 brokerage commission settlements, signaling ongoing antitrust overhang.
- Zillow litigation and FARE Act changes squeeze Howard Hanna's buyer-agent economics in New York City.
What makes Howard Hanna Real Estate Services unique
- Private, family-owned Howard Hanna keeps buying independents, including Elegran and Portside in 2025-2026.
- Howard Hanna NYC gained Manhattan coverage through Elegran and expanded leadership instead of retrenching.
- Howard Hanna still integrates local brands and brokers, preserving regional trust during consolidation.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Flexible Work Hours
Paid Vacation
Paid Holidays
Training Programs
Growth & Insights and Company News
6 month growth
↑ 4%1 year growth
↑ 4%2 year growth
↑ 4%Howard Hanna Real Estate Services is entering Northern New England, announcing a partnership to acquire Portside Real Estate Group.
Howard Hanna Real Estate Services has opened a new office in Port Royal after acquiring Carolina Realty of the Lowcountry. Fourteen agents from Carolina Realty are joining Howard Hanna Allen Tate as part of this expansion.
Acquisition of Elegran Real Estate Brings the Nation’s Largest Independent Brokerage to Manhattan New York, NY — October 16, 2025 — Howard Hanna Real Estate Services, the nation’s largest
The family-owned brokerage on Wednesday announced its acquisition of Ohio-based Home Experts Realty, its third acquisition since October.
The two acquisitions strengthen and expand Howard Hanna Real Estate Services' presence in Ohio and South Carolina.