Full-Time
Mortgage Specialist
Posted on 12/13/2025
Bank of Montreal
10,001+ employees
Personal, business banking and capital markets
No salary listed
Toronto, ON, Canada
In Person
 Real Estate (1) |
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- Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
- In-depth understanding of the mortgage lending process and applicable regulatory requirements.
- Strong interpersonal, sales, customer service, and negotiation skills.
- Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
- Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
- Strong knowledge of the broader real estate industry and mortgage market.
- Strong negotiation skills.
- Specialized knowledge from education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market.
- Actively identifies sales opportunities and refers to BMO colleagues as appropriate.
- Develops and executes effective marketing and sales programs to drive business results.
- Follows corporate policies, operating directives, legal and regulatory requirements.
- Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.
- Assists with the implementation of targeted marketing programs, promotions, and other initiatives.
- Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.
- Supports the delivery of targeted marketing programs, promotions, and other initiatives.
- Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.
- Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
- Serves a customer advocate during application and processing activities.
- Completes onboarding activities as required.
- Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
- Guides customers throughout mortgage application and processing activities.
- Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
- Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
- Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.
- Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
- Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
- Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
- Provides advice and guidance to assigned business/group on implementation of solutions.
- Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
- Helps determine business priorities and best sequence for execution of business / group strategy.
- Conducts independent analysis and assessment to resolve strategic issues.
- Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
- Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
- Analyzes data and information to provide insights and recommendations.
- Gathers and formats data into regular and ad-hoc reports and dashboards.
- Provides input into the planning and implementation of operational programs.
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Organizes work information to ensure accuracy and completeness.
- Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.
- Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.
- Focus may be on a business/group.
- Thinks creatively and proposes new solutions.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works mostly independently.
- Broader work or accountabilities may be assigned as needed.
Bank of Montreal (BMO) is a diversified financial services provider offering personal, business, and commercial banking, along with capital markets and wealth management, across Canada and the United States. Individuals use personal banking for everyday needs and loans, households can obtain mortgages and credit products, and businesses access commercial loans, treasury/cash management, and industry-specific advice. In capital markets, BMO assists clients with raising capital, trading, and research, while wealth management delivers investment strategies and asset management for portfolios. The company aims to help clients manage and grow their money through a full range of financial services for individuals, small businesses, large corporations, and public sector entities in North America.
Company Size
10,001+
Company Stage
IPO
Headquarters
Toronto, Canada
Founded
1988
Simplify's Take
What believers are saying
- Vector Institute renewal can improve banking AI governance, talent, and efficiency.
- DollarGPS deepens consumer engagement through long-horizon cash-flow and net-worth planning.
- U.S. M&A hiring and segment reconfiguration target higher advisory fees and better capital deployment.
What critics are saying
- AIQU and AIQD expose BMO to suitability complaints, volatility decay, and ETN credit risk.
- Blue Rewards migration can disappoint customers and push card spend to rivals.
- Shrinking U.S. lending books and slower loan demand can pressure interest income growth.
What makes Bank of Montreal unique
- BMO combines Canadian retail banking with U.S. capital markets and commercial banking.
- Blue Rewards replaces AIR MILES with partners like Porter, Instacart, and MTY brands.
- BMO and Rex launched AIQU and AIQD, daily 3x AI trading notes.
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Your Connections
People at Bank of Montreal who can refer or advise you
Benefits
Health Insurance
Tuition Reimbursement
Accident and Life Insurance
401(k) Retirement Plan
Professional Development Budget
Hybrid Work Options
Company News
BMO hires UBS banker to lead US M&A team, memo shows. By Nivedita Balu TORONTO, May 29 (Reuters) - BMO Financial has hired David Descoteaux from UBS to head its U.S. M&A team for capital markets and commercial banking, according to a memo seen by Reuters, finalizing a months-long search to fill the role as the Canadian lender combined teams. Descoteaux will take charge on June 1 and will report to Carrie Cook, global head of investment & corporate banking, and Tony Sciarrino, head of U.S. commercial bank at BMO, the memo said. Under the new structure, Cameron Hewes, the head of the middle market M&A team, will report to Descoteaux and work closely with Sarfraz Visram, the head of Canadian M&A, on cross-border and North American deals. Descoteaux joins BMO from UBS, where he spent nine years covering deals in North and South America across sectors including technology, media and telecom and fintech. Prior to UBS, he spent 14 years at Lazard. At UBS, 70% of transactions that Descoteaux carried out involved private equity sponsors, the memo noted. The capital market segment has been a boon for Canadian banks in recent quarters as loan growth has weakened amid tariff-related uncertainty, benefiting from strong fee and advisory income as M&A activity has sharply rebounded in 2025 and so far this year. BMO declined to comment. (Reporting by Nivedita Balu in Toronto; Editing by Andrea Ricci)
BMO wins seven Awards for AI, digital innovation and client experiences. PR Newswire Today at 6:00am PDT * Honouring BMO's advancements in AI, data-driven insights and client experiences in personal and commercial banking TORONTO, May 26, 2026 /CNW/ - BMO today announced it received seven recognitions at The Digital Banker's 2026 Digital CX Awards for its leadership in AI, digital innovation and continued commitment to client-focused solutions. The Digital Banker's Digital CX Awards is the world's only program dedicated to recognizing leading innovation in the digital customer experience across the financial services ecosystem. The awards honour excellence in the use of digital assets within the financial services industry and celebrate contributions to innovations, technological enhancements and commitments to digital transformation. "Our commitment to delivering digitally enabled, client-focused experiences continue to shape how we innovate at BMO," said Gregory Brown, Chief Digital Officer, Canadian Personal & Business Banking, BMO. "These awards highlight how we are using technology to understand and meet clients where they are and deliver experiences that help them make real financial progress." "These recognitions reflect the strength of BMO's culture of innovation and exceptional client experiences," said Derek Vernon, Head, North American Treasury and Payment Solutions, BMO. "BMO is elevating standards with advanced technologies and data-driven solutions that drive our vision to deliver more convenient and personalized banking for our clients." * Best Goal Based Planning & Portfolio Personalization CX: My Financial Progress * Available in BMO Online Banking and the BMO Mobile Banking app, My Financial Progress is a self-serve goal planning platform that helps clients create personalized and adaptive plans, gain comprehensive insights into their finances and access tailored strategies to help them reach their goals. * Best Savings & Financial-Wellbeing Coaching Experience: Credit Coach * BMO's Credit Coach tool delivers a proactive and educational approach to credit health by combining personalized factor insights, interactive simulations, and timely credit score alerts directly within digital banking, empowering clients to understand and improve their credit with confidence. * Excellence in Real-Time Decisioning & Journeys Orchestration - Canada: BMO-Google Dynamic Card Benefits and Card Art * Delivered in partnership with Google Pay and the first in Canada, BMO's Card Art and Dynamic Card Benefits solution helps clients make more informed choices during points of purchase by clearly highlighting which card offers the most value for a specific transaction. The experience shows clear card images and a short message about the key benefits, making it easier to identify the best option at a glance when checking out in Google Chrome. By providing clear, timely guidance at the moment of decision, the solution helps clients get more value from their cards while supporting more confident, rewarding everyday purchase decisions. * Best Agent-Assist/Copilot Deployment for Contact Centre: Call Assist * A real-time, multilingual agent-assist tool that improves first-call resolution and reduces misdirected calls, BMO's Call Assist initiative enables more focused and empathetic client interactions through streamlined workflows and integrated analytics. * Best Use of Data and Analytics for Customer Experience: Simplified Authorization for Entities (SAFE) * SAFE's North American platform further enhances the account signer management by using AI and machine learning to digitize, validate, and access records across the bank. This platform is accelerating innovative self-service journeys and delivering an easier experience for employees and Commercial Banking clients in Canada and the U.S. * Best Use of Technology for Customer Experience: Corporate Card Hub * The Corporate Card Hub transforms card management in Online Banking for Business with a seamless, end-to-end digital experience that simplifies onboarding, enhances self-service, and unlocks meaningful new value for Commercial Banking clients and frontline teams. * Outstanding Use of Digital Channels for Improved CX - United States: BMO Digital Card Control Suite * BMO's U.S. Digital Card Management Suite is a flagship self-serve capability that enables millions of clients to securely manage and resolve credit card issues in real time, seamlessly through BMO digital banking app and BMO Assist-eliminating the need to call a contact center or visit a branch while delivering, faster, more seamless client experience. BMO continues to lead the way as a digitally enabled, future-ready bank, focused on delivering leading digital experiences that help customers make real financial progress. These recognitions demonstrate BMO's Digital First journey and build on the bank's strong track record of industry recognition. About BMO Financial Group BMO Financial Group is the eighth largest bank in North America by assets, with total assets of $1.5 trillion as of January 31, 2026. Serving clients for 200 years and counting, BMO is a diverse team of highly engaged employees providing a broad range of personal and commercial banking, wealth management, global markets and investment banking products and services to approximately 13 million clients across Canada, the United States, and in select markets globally. Driven by a single purpose, to Boldly Grow the Good in business and life, BMO is committed to driving positive change in the world, and making progress for a thriving economy, sustainable future, and stronger communities. SOURCE BMO Financial Group This is a paid placement. For further inquiries, please contact PR Newswire directly.
BMO partners with Best Buy Canada to help students Make Real Financial Progress. PR Newswire Today at 5:00am PDT * Collaboration combines BMO's no-fee student banking products with Best Buy's national retail and online presence to support students' academic and financial journeys * Students who sign up for a BMO Student Chequing Account can unlock a $200 Tech Reward from Best Buy that can be redeemed from a curated list of products featuring brands including Sony, JBL, Nespresso, Dyson, Google Fitbit and more TORONTO, May 20, 2026 /CNW/ - BMO today announced a first-of-its-kind collaboration with Best Buy Canada to help students prepare for the academic year with tools, guidance and programs designed to help post-secondary students make real financial progress Ahead of back-to-school season, BMO is combining its no-fee student banking offer with Best Buy Canada's national retail and online reach to give students more choice in how they prepare for the academic year. Eligible students who open and fund a BMO Student Chequing Account can receive a $200 Tech Reward and access a curated range of products from leading brands including Sony, JBL, Nespresso, Dyson and Google Fitbit. "Helping students take control of their financial future starts with giving them the tools and guidance at the moments that matter most," said Andras Lazar, Head, Everyday Banking, Segments & Personal Lending, BMO. "Through our collaboration with Best Buy Canada, we're pairing BMO's no-fee student banking with access to essential technology - empowering students to build their financial literacy, develop smart money habits, make informed decisions about their finances, and make real financial progress." "Best Buy Canada is the go-to destination for all things tech during back-to-school, making this partnership a natural fit," said Kushal Samy, Head of Brand Marketing, Best Buy Canada. "We've curated a thoughtful assortment of products designed to support and enhance every student's learning journey. We're excited to deliver something truly unique to students through this innovative collaboration." BMO Empowers Students to Make Real Financial Progress Students can build financial literacy, monitor financial plans, and reach financial goals with BMO's innovative digital tools and resources: * BMO Student Banking Program: BMO's Student Banking program provides clients with a suite of personalized, no-fee banking products including chequing and savings accounts, access to credit with no credit history requirements, investments and worldwide money transfers to help students establish their finances. * BMO SmartProgress: A free, on-demand platform built for students, delivering personalized, bite-sized content to help them take control of their money and build strong financial habits early. * BMO Student Budget Calculator & Cashflow Worksheet: An interactive tool that puts students in control of their money by helping them build a smart budget, track income and expenses, and stay on top of their finances throughout the school year. To learn more about how the partnership and how BMO can help students make financial progress, visit www.bmo.com/studentoffer. About BMO Financial Group BMO Financial Group is the eighth largest bank in North America by assets, with total assets of $1.5 trillion as of January 31, 2026. Serving clients for 200 years and counting, BMO is a diverse team of highly engaged employees providing a broad range of personal and commercial banking, wealth management, global markets and investment banking products and services to approximately 13 million clients across Canada, the United States, and in select markets globally. Driven by a single purpose, to Boldly Grow the Good in business and life, BMO is committed to driving positive change in the world, and making progress for a thriving economy, sustainable future, and stronger communities. About Best Buy Canada A wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY), Best Buy Canada Ltd. is one of Canada's largest and most innovative omnichannel retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express and Geek Squad (www.geeksquad.ca) brands. With over 300 Best Buy, Best Buy Mobile and Best Buy Express stores across Canada and an expanded assortment of lifestyle products offered through BestBuy.ca, Best Buy is a leader in total retail, catering to customers how, when, and where they want to shop. Best Buy Canada is committed to making a positive impact in the community with programs and partnerships that support youth to connect with technology to advance their education. For more information, visit BestBuy.ca. SOURCE BMO Financial Group This is a paid placement. For further inquiries, please contact PR Newswire directly.
From history to mission: BMO's role in supporting Canada's Defence Community. Growth & Strategy Updated May 15, 2026 2 min. read For more than 200 years, BMO has supported clients, colleagues who are service members, and the defence community - adapting alongside Canada's evolving defence and security needs. In the 1800s - BMO's early days - we delivered administrative and financial services to the Canadian military. During the First and Second World Wars, many BMO employees served, and our Waterloo branch in London, England became an unofficial headquarters for Canadian troops on leave from the front. Today, that legacy lives on through deep institutional knowledge, trusted relationships and purpose-built financial solutions for defence sector companies and the supply chains that support them. Partnering to scale investments in the Canadian Defence Industry BMO is a partner bank in the Defence, Security and Resilience Bank (DSRB) Development Group. This multilateral initiative focuses on unlocking financing for defence, security and resilience projects across allied nations, with the potential to reshape how critical investments are funded. Canada will serve as host country for the DSRB's future headquarters. "As the Official Bank of the Canadian Defence Community, we're proud to support efforts like the DSRB Development Group that will strengthen Canadian and Allied defence and security sectors, and the industries that support military personnel around the world." - Carrie Cook, Global Head of Investment & Corporate Banking BMO is also well positioned to support defence and security clients operating in highly regulated, high-risk and mission-critical environments. Our deep industry insight, paired with award-winning digital banking capabilities and advanced treasury and payment capabilities can deliver secure, reliable solutions for defence sector companies and their suppliers. Standing alongside the Canadian Defence Community Throughout generations and through times of conflict and peace, Canadians have answered the call to serve, and BMO has stood alongside them. Not as outsiders looking in, but as part of that community who understands what service and sovereignty costs - and what it gives. As the Official Bank of the Canadian Defence Community since 2008, we're proud to help defence community members and their families make real financial progress, and to support the community through initiatives such as the RCAF Run, Navy Bike Ride, Canada Army Run, Invictus Games and Military Family Appreciation Days across Canada. This partnership is grounded in shared values, a clear understanding of what service and sovereignty costs, and guided by 200 years of history - including the lived experiences of our colleagues in the Armed Forces. Hear from our team about what this commitment means today, and how BMO continues to support the Canadian Defence Community:
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The parties agreed not to disclose the transaction's financial terms, the German engineering group said in a statement. Two people familiar with the transaction said the deal was worth $1.39B. (Reuters) May 14, 2026 - Brookfield Asset Management has reached a deal to acquire World Freight Company for an enterprise value of about $1.2B from EQT and PAI Partners. (Reuters) May 13, 2026 - Korean Air and Asiana Airlines approved a long-awaited merger that will pave the way for the launch of a new, integrated Korean Air. (KoreanHerald) May 11, 2026 - BMO Financial Group agreed to sell its transportation- and vendor-finance businesses to investment firm Stonepeak, with plans to take an equity interest in the new entity. (WSJ) Building products & materials. May 12, 2026 - The Blackpool-based construction materials distribution and civils specialist Fox Group has announced that it has bought surfacing contractor DSD Construction and concrete supplier Moore Readymix. 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