Full-Time

Account Manager

Posted on 4/12/2024

Vimeo

Vimeo

1,001-5,000 employees

Interactive video platform with AI-powered editing


Compensation Overview

$50,400 - $77,000Annually

+ Bonus + Restricted Stock Units (RSUs)

Mid

New York, NY, USA

Required Skills
Sales
Communications
Hubspot
Segment
Salesforce
Requirements
  • 4+ years of experience in a customer-facing role within the SaaS industry
  • Strong experience retaining and expanding accounts
  • Ability to multi-task across multiple projects and internal partners
  • Thorough working knowledge of sales tools, including a CRM like Salesforce, HubSpot, or comparable
Responsibilities
  • Oversee accounts within Vimeo’s Enterprise product customer base in our SMB segment
  • Understand and anticipate clients’ business needs to drive the success of key accounts
  • Strengthen client relationships with ongoing communication and new solutions
  • Proactively manage customer pipeline to meet monthly and quarterly objectives
  • Confidently conveying Vimeo’s value proposition both in-person and via automation
  • Assist in collecting client feedback, defining processes, and identifying best practices
  • Identify opportunities for upselling and cross-selling additional products/services to meet clients’ evolving needs.

Vimeo provides an interactive video experience platform, offering AI-powered editing, interactive video, virtual events, live streaming, and video analytics for over 287 million users, simplifying video creation, editing, hosting, and sharing for creatives, entrepreneurs, and businesses.

Company Stage

Seed

Total Funding

$174.5M

Headquarters

New York, New York

Founded

2004

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-8%

Benefits

Unlimited paid time off

Company-matched 401k

Medical and dental

Daily breakfast, plus snacks and drinks aplenty

Company outings and events

Tuition reimbursement

Company equity

Company-matched charitable donations

Parental leave and adoption assistance