Full-Time
Account Manager
Posted on 4/12/2024
Interactive video platform with AI-powered editing
Compensation Overview
$50,400 - $77,000Annually
Mid
New York, NY, USA
- 4+ years of experience in a customer-facing role within the SaaS industry
- Strong experience retaining and expanding accounts
- Ability to multi-task across multiple projects and internal partners
- Thorough working knowledge of sales tools, including a CRM like Salesforce, HubSpot, or comparable
- Oversee accounts within Vimeo’s Enterprise product customer base in our SMB segment
- Understand and anticipate clients’ business needs to drive the success of key accounts
- Strengthen client relationships with ongoing communication and new solutions
- Proactively manage customer pipeline to meet monthly and quarterly objectives
- Confidently conveying Vimeo’s value proposition both in-person and via automation
- Assist in collecting client feedback, defining processes, and identifying best practices
- Identify opportunities for upselling and cross-selling additional products/services to meet clients’ evolving needs.
Vimeo provides an interactive video experience platform, offering AI-powered editing, interactive video, virtual events, live streaming, and video analytics for over 287 million users, simplifying video creation, editing, hosting, and sharing for creatives, entrepreneurs, and businesses.
Company Stage
Seed
Total Funding
$174.5M
Headquarters
New York, New York
Founded
2004
6 month growth
↓ -1%1 year growth
↓ -1%2 year growth
↓ -8%Benefits
Unlimited paid time off
Company-matched 401k
Medical and dental
Daily breakfast, plus snacks and drinks aplenty
Company outings and events
Tuition reimbursement
Company equity
Company-matched charitable donations
Parental leave and adoption assistance