Full-Time

Lead Residential Counselor

Deadline 9/4/27
Vinfen

Vinfen

1,001-5,000 employees

Health and human services for disabilities

Compensation Overview

$24.83/hr

No H1B Sponsorship

Manchester, CT, USA

In Person

Bachelor's

Category
Social & Community Services (1)
Required Skills
CPR
Medication Administration
First Aid
Electronic Health Records (EHR)
Microsoft Outlook

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Requirements
  • A minimum of two years of experience in a Residential Counselor role, with a demonstrated track record as an exceptional performer while in that role.
  • A high school diploma or equivalent is required.
  • Must be at least 21 years of age.
  • Must have a current, valid United States driver's license and meet the stated minimum license tenure requirement.
  • Must use either a Vinfen van or a personal insured vehicle for required driving.
  • Must be able to become Cardiopulmonary Resuscitation, First Aid, and Safety Care certified within the required employment timeframes and Medication Administration Certification certified within 150 days of employment.
  • Must successfully pass CORI and SORI references, a multi-state background check, and a driving record check.
  • Knowledge and use of advocacy techniques, empowerment and self-advocacy techniques, participatory planning techniques, crisis intervention techniques, and required physical and household management skills.
  • Knowledge of personal computer applications and equipment, including Microsoft Outlook and electronic health records.
  • Ability to multitask in a time-sensitive environment, organize work, adapt communication styles, teach, collaborate, work independently and on an interdisciplinary team, maintain confidentiality, learn new skills, and communicate with diverse individuals.
  • Ability to perform the physical duties of the position, including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, lifting at least 25 pounds or using a two-person lift, assisting clients with activities of daily living, and maneuvering through narrow spaces.
  • Ability to maintain adequate personal-vehicle insurance and a safe driving record subject to annual checks.
  • Ability to complete required paperwork, logs, and online data records.
  • Ability to speak, hear, and communicate with clients, staff, and external representatives.
  • Ability to maintain the required certifications.
Responsibilities
  • Assist in developing, implementing, and documenting treatment, including individual service plans, individual program plans, and clinical programs.
  • Provide training and support to persons served through rehabilitative and behavioral interventions, safety monitoring, appointment scheduling, money management, activities of daily living, grocery shopping, meal planning, cooking, household chores, and related activities.
  • Perform hands-on program tasks as required to implement support plans.
  • Assist individuals with community integration, community-based support, resource services, recreational and social activities, outings, community travel, church activities, shopping, and related activities.
  • Provide transportation as necessary.
  • Assess residents' physical and emotional status and report changes to a supervisor.
  • Monitor residents' funds as needed.
  • Maintain records, collect behavioral and academic data, maintain progress notes, enter information into an electronic health record, and document incidents and routine activities in communication logs.
  • Store, administer, document, and dispose of medication consistent with Medication Administration Certification requirements, funding-source regulations, and company policy.
  • Communicate with program nurses, funding agencies, case managers, other service providers, Visiting Nurses Association nurses, physicians, and other interested parties.
  • Participate in mandated training and staff meetings.
  • Assist with the orientation of new staff and ensure new staff are properly trained and onboarded.
  • Ensure compliance with internal and external regulatory requirements.
  • Ensure program-site safety and maintenance, including housekeeping, lawn mowing, snow shoveling, and garbage removal.
  • Complete communication logs, community membership logs, chore schedules, timesheets, application forms, and other required records.
  • Ensure the required staff-to-consumer ratio is maintained and provide last-minute coverage when required.
  • Function as a human rights advocate and provide physical intervention or first aid during behavioral or medical emergencies.
  • Report to the Disabled Persons Protection Commission when required.
  • Review and respond to work emails and follow company administrative, safe-work, workers' compensation, universal-precautions, and exposure-control policies.
  • Perform other related duties as required.
Desired Qualifications
  • A bachelor's degree in a related field.
  • Experience or academic training that can substitute for the stated education requirement.

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify Jobs

Simplify's Take

What believers are saying

  • The Restoration Center won expanded state backing, including FY26 and FY27 ORRF funding.
  • Vinfen raised more than $120,000 at Gateway Arts in July 2026, showing community support.
  • The company keeps launching public-facing programs, including board scholarships and advocacy events in 2026.

What critics are saying

  • Massachusetts delayed the Restoration Center; opening uncertainty pushed contract budgeting into 2028.
  • Active job postings fell 13.6% in 2026, signaling slower hiring momentum.
  • Vinfen depends on state reimbursements; contract changes or payment delays threaten service continuity.

What makes Vinfen unique

  • Vinfen runs Massachusetts behavioral health, disability, and crisis services across 2,163 employees in 2026.
  • Its Lowell Restoration Center opened March 31, 2026, bundling respite, peer support, and triage.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts