Position Overview:

As a Datacenter Engineer you will be responsible for supporting a large client for our professional services team. You will primarily help maintain, support, and build our Dell and Cisco servers. We are looking for an individual who is skilled in Windows environments, passionate about what they do, organized, detail-oriented, and a team player!

Location:  This role will be located in Dallas, TX. This will be a hybrid role to start and will transition to fully remote, with occasional travel after a few months.

Reports to: Engineering Manager, SRE

Travel ✈️ Requirement: Up to 25% travel will be required to Dallas, Orlando, and Fort Lauderdale.

What you’ll be working on:

• Environment/Infrastructure
  • Evaluate environment and implement standards according to best practices

• Operations
  • Manage and maintain a global environment of 400+ Dell and Cisco servers
  • Manage and maintain storage and backup solutions
  • Monitor power and cooling
  • Automate bare metal provisioning
  • Create documentation on system designs, procedures, processes, and changes
  • Work with vendors and application owners as needed to resolve issues
  • Communicating day-to-day activities, operational challenges, or general feedback to management through defined reports and regular meetings
  • Responsible for special projects related to assignments, customer needs, or service management requirements
  • Periodic participation in an after-hours on-call rotation supporting production environments 24x7
  • Ability to learn and adapt SRE practices and actively promote a DevOps culture

What you bring to the role:

• 3+ years of enterprise datacenter or storage engineering.
• 3+ years of experience with Cisco UCS, Cisco Hyperflex, Dell PowerEdge OR storage solutions such as DellEMC PowerMax or Isilon, or Veritas Backup appliances.
• 3+ years of experience with VMWare vCenter and vSAN storage
• Automation/scripting experience using PowerShell, Bash, Terraform or Ansible.
• Solid understanding of networking concepts including TCP/IP, DNS, DHCP, IPAM, host firewalls, and load balancing.
• Able to work effectively with peers in a team environment, while also working in a self-directed manner on multiple tasks.
• Must be able to work in a matrixed organization.
• Must be able to articulate technologies and solutions to all levels of customer and contract personnel.

*If you don’t have all the qualifications listed, don’t worry! We understand everyone’s career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory. 

Perks & Benefits:

• Competitive compensation package, because your hard work deserves recognition;
• 4-week Paid Time Off for the first 3 years, with increasing accrual afterward – so you can go “OOO” and take that vacation you’ve been dreaming of 😎;
• 8 hours of paid Volunteer Time Off to contribute to causes close to your heart. Making a difference, made easy.
• Inclusive Family Benefits, including a $7,500 benefit for surrogacy, adoption, and fertility. Because family planning should come with support 🫶;
• Take advantage of our 6-week paid Parental Leave to focus on what matters most during significant family moments;
• Extend your care to your pets 🐾 with our group pet insurance options – because furry family members matter too!
• Choice of four medical insurance plans, including two employer-contributed HSA options and access to Teladoc. Your health, your choice;
• Benefit from employer-paid short & long-term disability and life insurance, as well as a matching 401K for a secure financial future;
• Gain unlimited access to Udemy for Business to support ongoing learning and career development;
• Prioritize your well-being with resources like our One Pass fitness membership, the Calm app, our robust EAP program, and Teledoc Mental Health services;
• Enjoy a flexible work schedule that aligns with your team’s schedule ⏰.