Full-Time
Financial Crime Specialist
Transaction Monitoring / Sars
Confirmed live in the last 24 hours
Zopa
501-1,000 employees
Peer-to-peer lending and financial services
No salary listed
Mid
London, UK
This hybrid role requires you to come to our London office 2 days a week.
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- Previous experience in a financial crime, fraud, or transaction monitoring role within the banking or financial services industry
- Strong knowledge of UK financial crime regulations, including the Proceeds of Crime Act (POCA), the Money Laundering Regulations (MLR), and Financial Conduct Authority (FCA) guidelines
- Familiarity with transaction monitoring systems
- Strong analytical and investigative skills with keen attention to detail
- Excellent written and verbal communication skills to produce clear, concise reports and communicate with stakeholders
- Ability to work under pressure and manage competing priorities in a fast-paced environment
- Strong understanding of banking products and services, including payments, savings, and investment transactions
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and related tools
- Highly organised and methodical with the ability to handle complex investigations
- Strong decision-making ability and confidence in escalating issues when necessary
- Investigate Mule alerts raised through transaction monitoring systems
- Review and analyse customer transactions for suspicious activity, including money laundering, fraud, and terrorist financing
- Escalate suspicious transactions for further investigation, ensuring compliance with legal and regulatory obligations
- Prepare, complete, and submit Suspicious Activity Reports (SARs) accurately and promptly
- Track the status of ongoing investigations and SAR filings, ensuring all are documented for audit purposes
- Support internal and external audits related to suspicious activity investigations
- Prepare detailed investigation reports, outlining findings, actions, and recommendations
- Maintain accurate records of monitored transactions and investigations for regulatory reviews
- Ensure compliance with UK regulations, including the FCA, POCA, and MLR
- Stay updated with changes in financial crime regulations and industry best practices
- Collaborate with teams across Financial Crime Operations, Compliance, Risk, and Forensics to support fraud prevention efforts
- Handle phone-based customer interactions, providing support and ensuring high levels of customer service
- ACAMS (Association of Certified Anti-Money Laundering Specialists) certification or equivalent ICA qualification
- Experience in a similar role within a regulated UK financial institution
Zopa operates in the peer-to-peer lending market, offering personal loans, savings accounts, credit cards, and car finance. By allowing individuals to lend money directly to borrowers, Zopa bypasses traditional banks, which helps provide better value for loans and investments. The company connects borrowers and lenders through its online platform, generating revenue from fees on loans and financial products. Zopa's technology enables quick loan pre-approval, often within 12 seconds, using a 'soft' credit check that does not affect credit ratings. Unlike many competitors, Zopa was the first to introduce P2P lending and adheres to strict regulatory requirements, ensuring the security of its operations. The goal of Zopa is to make borrowing and saving more accessible and affordable for individuals in the UK.
Company Size
501-1,000
Company Stage
Late Stage VC
Total Funding
$1.1B
Headquarters
London, United Kingdom
Founded
2005
Simplify's Take
What believers are saying
- Zopa's profits doubled to £31.5m in 2024, showing strong financial growth.
- Partnerships with Octopus Energy and John Lewis expand Zopa's market reach.
- Zopa's £68m funding round supports expansion into new products and markets.
What critics are saying
- Increased competition from traditional banks could erode Zopa's market share.
- AI integration poses risks related to data privacy and algorithmic bias.
- Zopa's reliance on equity funding could be risky if investor sentiment shifts.
What makes Zopa unique
- Zopa pioneered P2P lending, offering direct loans between individuals since 2005.
- Zopa's rapid loan approval process, under 5 seconds, sets it apart in digital banking.
- Zopa integrates AI tools to enhance customer experience and operational efficiency.
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Benefits
Hybrid Work Options
Flexible Work Hours
Remote Work Options
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↓ -1%2 year growth
↑ 0%Zopa Bank, the UK savings and lending digital bank, has reported a doubling of pre-tax profits to £31.5m in 2024, as it outlined how AI will become more commonplace in its banking operations. Pre-tax profits reached £31.5m in 2024, compared with £15.8m in 2023, revenue was up 30 per cent to £303m.Customer numbers were up from 1.1 million to 1.4 million at Zopa, which raised £66m in an equity round last year and is understood to be a unicorn. Revenue growth was helped by a 62.5 per cent jump in deposits to £5.5 billion and balance sheet loans, which grew 16.2 per cent to £3.1 billion.Zopa, which has a UK banking licence, currently offers personal loans, credit cards, point-of-sale retail finance, car finance, savings accounts, and financial health tools. Zopa CEO Jaidev Janardana said it would be expanding its product range, which includes a soon-to-launch current account.He said: "The next phase of our ambition is to address an even larger share of our customers’ financial needs by expanding the Zopa product set into everyday banking.” Zopa’s 2024 annual report also sheds light on how Zopa is integrating AI into its operations.It said: “In future, we will integrate AI further into our customers’ everyday banking needs." It said that most of its engineers now use GenAI tools daily and that it had also built a test concept for how an AI assistant could support its business in the future
Zopa Bank Limited also expanded into new verticals through partnerships with Octopus Energy, entering the £23 billion UK renewable energy market, and with John Lewis to offer personal loans to its 23 million customers.
Digital bank Zopa has appointed Jeremy Penzer as its Chief Analytics Officer.He joins Zopa from Visa, the digital payments network, where he was Head of Data Science for Europe. Prior to that he served as Capital One Europe’s Chief Analytics Officer and as an academic statistician at the London School of Economics.Jeremy will oversee a team of 80 data scientists, credit decisioning, and valuation experts as the bank enters a phase of accelerated growth and prepares to release a raft of new products and services.Zopa uses algorithms built using machine learning to make lending decisions almost instantaneously; 99% of approved loans take less than 5 seconds for credit approval.In recent months Zopa has been testing its flagship current account in beta and a GenAI proposition that will bring humanity and warmth bank into everyday banking.The appointment comes off the back of an exceptionally strong year for Zopa, followed by a €80 million equity raise led by A.P. Moller Holding – owners of the Maersk shipping and logistics giant and investors in Danske Bank.Jeremy Penzer, CAO at Zopa Bank said: “I am thrilled to be joining Zopa as it continues its remarkable trajectory as one of the fastest-growing digital banks in the UK. Zopa is the only UK neobank successfully lending at scale, meeting all consumer lending and saving needs in one place. I am looking forward to taking Zopa’s data and analytics capabilities to the next level as its steps into everyday banking and enters its next phase of growth”.In just over 4 years Zopa has secured its banking license, grown to over 1.4 million customers, and achieved profitability. It has launched unsecured personal loans, BNPL retail finance and POS, car finance, credit cards, savings accounts, and tools for improved financial management and health.To date Zopa has attracted £5.5 billion in deposits and has just over £3 billion of loans on its balance sheet
Digital bank Zopa has appointed Jeremy Penzer as its chief analytics officer.