Full-Time
Software Engineering Manager
Mercalis
1,001-5,000 employees
Life sciences commercialization, analytics, and partnerships
No salary listed
Morrisville, NC, USA
In Person
 Engineering Management (1) |
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- Bachelor's degree in Computer Science, Engineering, or a related technical field — or equivalent practical experience.
- 5+ years of software engineering experience, including 2+ years in a technical leadership role.
- Experience in backend API development (e.g., Java, C#, Python, Node.js, or Go) and service-oriented or microservices architectures.
- Demonstrated ability to deliver complex software projects on time, from requirements through production support.
- Proven people-leadership skills — coaching, mentoring, giving and receiving feedback, and addressing performance concerns with care and clarity.
- Excellent written and verbal communication skills, with the ability to translate between technical and business audiences.
- Comfortable working in a collaborative, cross-functional, fast-paced environment.
- Lead and grow the team. Manage, coach, and a group of engineers and QA analysts. Own hiring, onboarding, performance reviews, career development, and day-to-day team health.
- Deliver outcomes. Own the on-time, high-quality delivery of internal and client-facing software projects. Guide teams through planning, estimation, execution, and launch.
- Shape technical direction. Partner with senior engineering leadership, Architecture, and technology leads to align architectural direction for our backend APIs, services, and integrations. Balance new feature delivery with technical debt, reliability, and security.
- Champion engineering excellence. Promote modern development practices including Agile/Scrum, CI/CD, automated testing, code review, and observability. Establish and refine the standards by which we build and ship software.
- Partner across the business. Work closely with Product Management, Operations, Client Success, and executive stakeholders to translate business goals into technical roadmaps and clear delivery plans.
- Drive continuous improvement. Identify opportunities to improve engineering processes, tooling, and service delivery. Build consensus, implement change, and measure results.
- Protect what matters. Ensure our systems meet HIPAA, PHI, and other relevant healthcare compliance and security requirements. Partner with Security and Compliance on audits, controls, and risk management.
- Communicate clearly. Serve as an escalation point for project and technical issues, and keep executives, department leads, and end users informed on progress, risks, and decisions.
- Plan for the future. Research and evaluate emerging technologies, make build-vs-buy recommendations, and contribute to long-term engineering strategy and budgeting.
- Provide client onboarding support with the products and solutions that are delivered by your teams. Collaborate with DevOps and SREs to ensure proper monitoring and issue detection are front and center.
- Experience in healthcare, pharmacy, PBM, specialty pharmacy, or other HIPAA-regulated environments.
- Familiarity with healthcare interoperability standards such as HL7, FHIR, NCPDP SCRIPT, or EDI.
- Background managing both engineering and QA functions within the same team.
- Experience utilizing agentic tooling such as Claude Code or Codex in a development capacity.
Mercalis provides commercialization services for life sciences and pharmaceutical companies. It uses data analytics, industry expertise, and technology to maximize value across both product and patient journeys, guiding from value discovery to delivery. Its offerings include insights, strategy, data, and solutions that help life sciences leaders address critical business issues and support strategic decision-making. The company also connects patients with life sciences products and programs through data-driven access initiatives, and it conducts scalable outreach to healthcare providers to generate leads, educate, and engage across the provider value chain. By focusing on partnerships with life sciences companies, Mercalis aims to unlock product value and improve patient lives.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Morrisville, North Carolina
Founded
N/A
Simplify's Take
What believers are saying
- PharmaCord merger enhances patient access with combined expertise.
- U.S. court vacated 2023 CMS rule, preserving copay programs.
- Philanthropic partnerships boost Mercalis's community reputation.
What critics are saying
- PharmaCord integration fails, cutting staff and service quality in 6-12 months.
- IQVIA One Home diverts 20-30% of contracts in 12-18 months.
- CoverMyMeds blocks eServices growth, halving new clients in 12-24 months.
What makes Mercalis unique
- Mercalis integrates Policy Reporter for real-time market access data.
- Mercalis combines patient services with advanced commercialization technology.
- Mercalis rebranded from TrialCard, serving 500+ life sciences customers since 2000.
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Company News
Premier life sciences consulting firm promotes Senior Principal to PartnerDURHAM, N.C., April 3, 2025 /PRNewswire/ -- Triangle Insights Group by Mercalis (Triangle), a premier strategy consulting firm that delivers high-impact solutions across the life sciences value chain, today announced a promotion that recognizes high achievement and further strengthens the firm's senior leadership team. Triangle, acquired by life sciences commercialization company Mercalis in April 2022, has named Parker Guse a Partner.Guse, who joined Triangle in June 2014, has over a decade of experience in the life sciences industry. In his role, Parker leads Triangle's business development and corporate strategy center of excellence. He has extensive experience in both buy-side and sell-side diligence that spans pharma, biotech, and private equity clients. His typical projects include due diligence, commercial assessment, and portfolio and commercialization strategy. Guse has been involved in over 300 projects spanning all therapeutic areas, with a focus on oncology, autoimmune disorders, and rare diseases.Guse holds a BA in Economics from the University of North Carolina at Chapel Hill."Parker has made invaluable contributions to Triangle's success throughout his years at the firm," said Megan Thomas, Triangle's General Manager
PharmaCord LLC (“PharmaCord”), a leading provider of patient services for the biopharmaceutical industry, and Mercalis, an integrated life sciences co
By combining PharmaCord's expertise in patient services with Mercalis's advanced technology infrastructure, experienced commercial team, and fully integrated market access offerings, the new entity is poised to be a leading provider of patient access solutions to the biopharmaceutical industry.