Full-Time

Sr. Virtualization Engineer

Posted on 5/10/2024

AHEAD

AHEAD

1,001-5,000 employees

AWS platform consulting company


Senior, Expert

Remote in USA

Required Skills
Customer Service
Linux/Unix
Requirements
  • Bachelor’s degree or equivalent Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education
  • 10+ years of experience with Virtualization technologies
  • Experience with VMware and AHV hypervisors required
  • Experience with Cisco UCS, Nutanix, VxRail, HP, and Dell hardware systems required
  • Experience with SRM or Zerto preferred
  • NSX experience a bonus
  • Operating System skills with Windows and Linux preferred
  • 10+ years of experience with operational administration of IT systems
  • 10+ years working with monitoring platforms; LogicMonitor a bonus
  • 5+ years working with an enterprise ITSM system: Service Now is a bonus
  • Familiarity with enterprise IT infrastructure concepts including network, virtualization, and storage
  • Managed Services or consulting experience is required
  • Cloud Platform knowledge is desired
  • Strong background with customer service
  • High level problem-solving and communication skills
  • Strong oral and written communications skills
  • VMware Certified Professional certification required but VMware Certified Advanced Professional certification is preferred
Responsibilities
  • Provide enterprise-level operational support to Managed Services customers for incident, problem, and change management activities
  • Assess customer environments for performance and design issues and propose resolutions
  • Plan and perform maintenance activities
  • Work across technical teams to troubleshoot complex infrastructure issues
  • Serve as an escalation point for administration team
  • Create and maintain detailed documentation
  • Serve as a subject matter expert and escalation point for virtualization technologies
  • Work with vendors to resolve virtualization and compute issues
  • Communicate with customers and internal team with transparency
  • Participate in on-call rotation
  • Completion of training and certification as assigned to further skills and knowledge

Company Stage

N/A

Total Funding

N/A

Headquarters

Bengaluru, India

Founded

2007