Fraud Data Analyst @ Bill.com

Fraud Data Analyst

Posted on 6/29/2021

INACTIVE

Locations

San Jose, CA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Data Analysis

Management

SQL

Python

Requirements

Bachelors Degree in Mathematics, Economics, Computer Science, Information Management, Statistics or similar field
Detail oriented - places a high value on accuracy, consistency, and completeness of work
Possesses excellent organizational and time management skills - must possess ability to prioritize and balance multiple tasks simultaneously
Has the ability to communicate clearly and effectively with others (team members, cross-functional teams, customers, vendors, and bank partners) Demonstrated experience thinking strategically about issues, leading to recommendations and action plans
Experience supporting product, business or operations teams in an analytical capacity
Knowledge in conducting quantitative analysis including SQL or Python, R, C++
2-3 years of payments or risk analytics experience preferred
Functional/Technical Expertise
ValuesLearning Abilities/Tech Savvy
Communication
Team Player

Responsibilities

Work collaboratively with the Risk Analytics team to design new models and tools
Understand fraud risk and develop approaches to mitigate loss and responsibly grow revenue. Monitor performance of strategies and portfolios
Document and communicate results and escalate issues as necessary. Identify gaps/opportunities and drive actions
Evaluate third party vendor data quality and identify new opportunities leveraging various data elements to improve customer experience without incremental risk exposure
Design A/B tests to help understand risk return tradeoffs using hypothesis testing frameworks
Craft automated dashboards to track KPIs around funnel conversion and strategy/portfolio performance; summarize and present findings to senior management
Explore machine learning model application in different risk mitigation scenarios, including signup risk, transaction risk, network risk as well as credit risk
Work closely with Product and Dev teams to ensure new strategies are implemented accurately and as designed
Design and deploy monitoring frameworks to assess the performance of new product launches and existing customer portfolios, and advise Risk Leadership of emerging trends and risks

About Bill.com

Bill.comis a leading provider of cloud-based software that simplifies, digitizes, and automates complex, back-office financial operations for small and midsize businesses. Customers use theBill.complatform to manage end-to-end financial workflows and to process payments. TheBill.comAI-enabled, financial software platform creates connections between businesses and their suppliers and clients. It helps manage cash inflows and outflow. The company partners with several of the largest U.S. financial institutions, the majority of the top 100 U.S. accounting firms, and popular accounting software providers.Bill.comhas offices in San Jose, California and Houston, Texas.

We are looking for a talented, enthusiastic and dedicated person to join Bill.coms Risk Strategy team.

As the Data analyst, you will be responsible for identifying and driving key initiatives to monitor credit and fraud risk of the company. You will leverage your python and SQL skills to pull and manipulate data, analyze clusters and relationships, and identify potential vendors in our network for effective risk modelling. Collaborating with Product Management, Engineering, Risk Analytics, and Risk Operations, you will design and implement robust processes to capture and optimize payment/product opportunities.

You will be considered an integral member of various cross-functional project teams, be the voice of Strategy in discussions, and mitigate credit risk to our organization.

Professional Experience/Background to be successful in this role:

Bachelors Degree in Mathematics, Economics, Computer Science, Information Management, Statistics or similar field
Detail oriented - places a high value on accuracy, consistency, and completeness of work.
Possesses excellent organizational and time management skills - must possess ability to prioritize and balance multiple tasks simultaneously.
Has the ability to communicate clearly and effectively with others (team members, cross-functional teams, customers, vendors, and bank partners) Demonstrated experience thinking strategically about issues, leading to recommendations and action plans.
Experience supporting product, business or operations teams in an analytical capacity.
Knowledge in conducting quantitative analysis including SQL or Python, R, C++
2-3 years of payments or risk analytics experience preferred.

Competencies (Attributes needed to be successful in this role):

Functional/Technical Expertise
ValuesLearning Abilities/Tech Savvy
Communication
Team Player

Expected Outcomes in 12 months:

Work collaboratively with the Risk Analytics team to design new models and tools.
Understand fraud risk and develop approaches to mitigate loss and responsibly grow revenue. Monitor performance of strategies and portfolios.
Document and communicate results and escalate issues as necessary. Identify gaps/opportunities and drive actions.
Evaluate third party vendor data quality and identify new opportunities leveraging various data elements to improve customer experience without incremental risk exposure
Design A/B tests to help understand risk return tradeoffs using hypothesis testing frameworks
Craft automated dashboards to track KPIs around funnel conversion and strategy/portfolio performance; summarize and present findings to senior management
Explore machine learning model application in different risk mitigation scenarios, including signup risk, transaction risk, network risk as well as credit risk
Work closely with Product and Dev teams to ensure new strategies are implemented accurately and as designed
Design and deploy monitoring frameworks to assess the performance of new product launches and existing customer portfolios, and advise Risk Leadership of emerging trends and risks

Bill.com is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.

Bill.com Culture:

Humble No ego

Fun Celebrate the moments

Authentic We are who we are

Passionate Love what you do

Dedicated To each other and the customer

OurApplicant Privacy Noticedescribes how Bill.com treats the personal information it receives from applicants.

501-1,000 employees

Website

Bill payment platform for businesses

Company Overview

Bill.com's mission is to make it simple to connect and do business. The company makes paper-based manual transaction processing obsolete by transforming how customers manage their cash inflows and outflows, creating efficiencies and freeing customers to run their businesses.

Benefits

100% paid employee health, dental, and vision insurance - choose between HMO, PPO, and HDHP plans
HSA & FSA accounts
Life Insurance, Long & Short-term disability coverage
Pre-tax commuter benefits
Employee Assistance Program (EAP)
11+ Observed holidays and wellness days
Wellness & Fitness initiatives
Flexible time off
100% paid employee health, dental, and vision insurance - choose between HMO, PPO, and HDHP plans
HSA & FSA accounts
Life Insurance, Long & Short-term disability coverage
Pre-tax commuter benefits
Employee Assistance Program (EAP)
11+ Observed holidays and wellness days
Wellness & Fitness initiatives
Flexible time off

Company Core Values

Humble - No ego
Fun - Celebrate the moments
Authentic - We are who we are
Passionate - Love what you do
Dedicated - To each other and the customer