ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union?

•37th largest credit union in the U.S. and the largest financial institution based in the North Bay

•Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial

•Recognized by Newsweek as one of "America's Best Credit Unions 2024"

•Recognized by Forbes as one of “America’s Best Small Employers 2023"

•Voted Best Places to Work in the North Bay 19 years in a row

•World-class Employee Engagement scores

•Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

•Industry leading Net Promoter Scores across the U.S.

Join us and discover why you'll love working at Redwood Credit Union!

Redwood Credit Union is looking for a Vice President of Educational Development & Employee Engagement will lead the Educational Development and Employee Engagement teams, focusing on enhancing team member satisfaction, organizational development, and training. This role will drive strategies that align with the mission and vision of Redwood Credit Union (RCU), supporting a high-performance culture that fosters employee empowerment, growth, and an exceptional team member experience. The VP will collaborate closely with the Senior Leadership Team to ensure that RCU’s workforce is engaged, developed, and aligned with organizational goals.

ESSENTIAL FUNCTIONS:

Leadership & Strategy

• Lead the development and execution of employee training, leadership development, and engagement strategies that drive high performance and a culture of continuous learning.

• Advise the Leadership Team on the impact of new programs, strategies, and regulatory actions, ensuring alignment with RCU’s mission to attract, motivate, and retain top talent.

• Actively participate in long-term strategic planning to integrate employee development into RCU's business goals.

Team Management

• Lead the Educational Development and Employee Engagement teams, setting clear goals, managing performance, and ensuring alignment with departmental and organizational objectives.

• Define and implement strategies to foster RCU’s company culture while supporting business growth and increasing employee engagement.

• Develop and track meaningful metrics to measure the impact of employee engagement initiatives on organizational performance and productivity.

• Oversee event planning, company meetings, and engagement programs, ensuring high-quality execution and alignment with RCU’s vision and standards.

Training & Development

• Create and implement comprehensive leadership and professional development programs that align with RCU’s business goals and enhance team member skills and capabilities.

• Deliver ongoing leadership and management training programs to support personnel planning and management across the leadership team.

• Design and implement development programs that address competency gaps and enhance career growth, succession planning, and organizational learning.

Employee Engagement & Culture

• Lead initiatives to develop and strengthen employee engagement strategies that reflect RCU’s unique culture, values, and commitment to diversity and inclusion.

• Work with internal teams and external partners to implement surveys and feedback mechanisms that provide insights into employee satisfaction and engagement, using data to drive improvements.

• Ensure that employee engagement programs reinforce RCU’s culture and mission, creating an environment of continuous improvement and high team morale.

Program & Budget Management

• Manage the budget for Learning & Development and Employee Engagement departments, ensuring efficient use of resources while maintaining high-quality programs.

• Oversee the development and negotiation of contracts with external vendors and consultants, ensuring that services meet RCU’s needs and standards.

• Lead continuous improvement efforts in training and employee engagement programs, ensuring they evolve to meet changing business needs and industry standards.

Minimum Qualification: Knowledge, Skills and Abilities

Proven experience in strategic management, particularly in a distributed workforce setting.
Extensive knowledge of training, organizational development, and performance improvement principles.
Highly skilled in designing and delivering training to diverse audiences, including senior leadership and front-line staff.
Strong leadership abilities to influence and motivate team members at all levels.
Demonstrated expertise in project management, managing multiple initiatives simultaneously.
Ability to engage, influence, and build credibility with individuals across the organization.
In-depth understanding of strategic planning related to organizational development.
Excellent negotiation, conflict resolution, and communication skills.
Proficient in using office software (word processing, spreadsheets, presentations) and understanding of HR systems.
Ability to analyze business problems and opportunities, proposing and implementing effective solutions.
Ability to engage in verbal/written communication with individuals at all levels of the organization.

Physical Requirements

Ability to sit/stand for extended periods while working at a computer or attending meetings.
Manual dexterity to operate office equipment such as computers, phones, and printers.
This position requires occasional travel to other office locations, and some evening or weekend work may be necessary to meet project deadlines or attend events.

Certifications and Licenses

Senior Professional in Human Resources (SPHR) preferred

The ideal candidate has a combination of education and experience equivalent to a bachelor's degree in business administration, instructional systems design, communications, human resources or similar, with a minimum of 10 years of related experience in a financial institution and minimum of three years of progressive leadership experience.

Compensation: Base starting range: $170,961 to $188,988 annually

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

• Competitive medical, dental, and vision insurance, mental health offerings

• Employee performance incentive plan

• Salary Advancement– Merit increase based on performance

• 401(k) program with employer match

• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU Discounts and Perks:

• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

• RCU employees are eligible for a 1% discount on all recreational or boat loan products

• 2% discount off Visas and LOC Loans through RCU

• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

• 0% interest on garment, fitness, or home office equipment loan of up to $500

• 100% financing for employee purchased homes!

Internal Team Members

If you are a current Team Member, please apply through the internal careers page located in RCUNET.

We are an Equal Opportunity Employer

VP – Training and Development & Employee Engagement

Redwood Credit Union

Compensation Overview

Minimum Qualification: Knowledge, Skills and Abilities

Physical Requirements

Certifications and Licenses

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