Senior Product Manager

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview

BHN is looking for an experienced, enthusiastic Sr. Product Manager with outstanding communication skills to join our highly talented and motivated global product team. We’re looking for someone who has a strong passion for product management that can work cross-functionally to drive product strategy and development roadmaps – become a subject matter expert in all things Incentives!

You will be responsible for devising and executing product strategies and development for complex technical products in our Incentives group. This role involves working closely with both clients and internal cross-functional teams, including engineers, designers, marketers, and business leaders, to drive product development from ideation to launch. The ideal candidate will be business-minded with a strong technical background and a deep understanding of customer needs and market trends.

Responsibilities

• Help define BHN’s product offering driving innovation through understanding the product market, best practices, recent industry innovations, and how clients use our solutions.
• Devise product strategies that align with the company vision by working with internal and external stakeholders along with information gathered through market research, direct client interactions and product metrics
• Develop and execute robust go-to-market plans for product launches by working cross-functionally with product marketing, product training resources, sales and business development teams
• Work directly with product leadership to communicate trends upwards and influence global strategy and corporate roadmaps
• Drive meetings and presentations communicating product strategies and roadmaps to various audiences across the company
• Drive translation of high-level requirements into detailed product designs through user stories, process flows and change impact analysis
• Review product features and capabilities with current and prospective clients in support of onboarding, application support and sales engineering teams
• Work with development teams as a product owner, participating in and leading agile ceremonies to execute product feature development and ensure all new products and features are integrated with reporting and analytics tools
• Collaborate with our Product Solutioning and Professional Services teams to help drive great solutions for our clients

Qualifications

• 8+ years product management experience 
• Demonstrated success defining clear product strategies and launching world-class products
• Clear understanding and ability to articulate how to use market research, industry metrics, and leading indicators combined with direct client feedback to devise product strategies that drive product adoption and increase revenue
• Strong sense of design and usability with an excellent grasp of technology issues related to product development
• Strong written and verbal skills communicating across cross-functional teams
• Ability to craft and present succinct, professional, engaging presentations to a variety of audiences including executive leadership
• Knowledge and experience of Agile Scrum methodology including how to write outstanding user stories
• Familiarity with Incentives, prepaid, or financial service industries is a plus

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results.  Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Benefits

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year 2025, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

EEO Statement

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.