Full-Time
Business Systems Analyst
Centralized communication platform for local businesses
Junior, Mid, Senior
Remote in USA
- Experience with Go-to-Market operations and relevant platforms for Sales and Marketing teams (Salesforce and Marketo are a must)
- Minimum of 2 years experience in Salesforce.com, including automation and flow experience
- Deep understanding of the Lead to Opportunity and overarching customer lifecycle business process
- Deep analytical capabilities with experience writing queries (SQL) and using data visualization tools, including Sigma, Tableau, etc.
- Minimum of 2 years experience in business process and/or requirements gathering
- Experience working in complex, enterprise, global Salesforce implementations
- Experience working in a business process team and coordinating process efforts across multiple levels of the organization
- Ability to perform efficiently within a high-pressure, fast-paced environment
- Enterprise business solutioning experience for large corporations
- Technical implementation consulting experience is a plus
- Work with Podium’s business partners to identify, define, and clarify the scope of problems/issues in terms of system requirements and processes
- Understand key Go-to-Market (Marketing + Sales) operational processes and be comfortable strategizing with our department stakeholders on the best technical solutions
- Facilitate requirement gathering meetings, communicate complex business needs into clear, actionable systems requirements, research and evaluate alternative solutions with our business team members
- Evaluate the design of existing business processes & systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability, and cost of ownership.
- Understand and articulate data requirements and data quality standards related to business application projects
- Collaborate with other analysts and project contributors to create comprehensive and cohesive solution approaches
- Solve complex problems and develop innovative solutions related to the GTM & CS application suite (Salesforce Sales Cloud, etc) while driving for OOTB solutions and articulating the pros/cons of customizations
- Work with a dedicated team (Admin, Developer, Program Manager) to build a best-in-class GTM and Customer Success flow across multiple systems
Podium is a company that empowers local businesses by providing a multi-product platform that centralizes communications, facilitates payment collection, and enhances marketing strategies through text campaigns. The company's AI-powered lead conversion platform not only simplifies the process of garnering customer reviews but also manages all leads in one easy inbox, thereby increasing efficiency and productivity. With over 100,000 businesses using Podium daily, the company has demonstrated its industry leadership by generating significant revenue for its clients and offering a platform that enables faster and more effective communication with customers.
Company Stage
Series D
Total Funding
$425M
Headquarters
Lehi, Utah
Founded
2014
6 month growth
↓ -4%1 year growth
↓ -2%2 year growth
↓ -10%Benefits
Open and transparent culture
Remote first work setting for Engineering & Product
Great opportunities for career growth
401(k) with a competitive matching contribution plan
Unlimited vacation (yes, we want you to have a work-life balance)
Great medical, dental, vision benefits
Lots of Swag