Full-Time

Assistant Relationship Manager

Deadline 7/31/26
Westpac

Westpac

10,001+ employees

Banking and financial services for customers

No salary listed

Rockhampton City, Australia + 4 more

More locations: Cairns QLD, Australia | Mackay QLD, Australia | Townsville City, Australia | Emerald QLD, Australia

In Person

On-site presence required in North Queensland hubs.

Bachelor's

Category
Finance & Banking (1)
Required Skills
Financial analysis

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Requirements
  • Experience in banking, finance or lending, with the ability to analyse financial performance and business risk is considered advantageous
  • Confident communicator able to engage customers and stakeholders, guiding discussions and influencing quality decisions.
  • Collaborative team player with sound judgement, able to work decisively to deliver great outcomes for customers.
  • Driven, energetic, and resilient, with an open mindset toward tackling complex tasks
  • A degree in commerce, accounting, or finance is advantageous.
  • A genuine passion for supporting regional business across commercial, property and agri-business
Responsibilities
  • Generate high-quality deals and manage business banking portfolios in the commercial, property and agri-business sectors – helping with everything from credit submissions and deal structuring to financial analysis.
  • Spot potential risks involved with existing or new clients and their financial requests.
  • Conduct financial analysis and support the Relationship Managers with regular portfolio reviews to ensure the best quality credit submissions.
  • Maintain and strengthen client relationships to keep them in good shape.
Desired Qualifications
  • Experience in banking, finance or lending is advantageous
  • A degree in commerce, accounting, or finance is advantageous
  • Genuine passion for supporting regional business across commercial, property and agri-business

Westpac is an Australian bank offering a wide range of financial services for individuals and businesses, including everyday banking, loans, payments, and digital banking.

Company Size

10,001+

Company Stage

IPO

Headquarters

Sydney, Australia

Founded

1817

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Simplify Jobs

Simplify's Take

What believers are saying

  • Westpac posted $3.4 billion statutory net profit in 1H26, down only 5% sequentially.
  • The RAMS portfolio sale is scheduled to complete in second-half 2026, freeing capital.
  • Regional banking expansions in Queensland and New South Wales deepen customer relationships and deposit reach.

What critics are saying

  • ASIC fined Westpac $26 million on 26 May 2026 for hardship failures.
  • Westpac cut at least 30 media jobs in 2025, signaling ongoing restructuring pressure.
  • KPMG scrutiny forced director Peter Nash off the board on 1 July 2026.

What makes Westpac unique

  • Westpac paired with carsales in August 2026, embedding finance into private car buying.
  • Westpac is investing $85 million annually in branches, plus regional service centres through 2030.
  • Westpac has 15,000-plus employees using generative AI, while tracking token usage tightly.

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Benefits

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Auto Media Group
Aug 7th, 2026
carsales adds Westpac finance to private listings.

carsales adds Westpac finance to private listings. carsales has partnered with Westpac on a referral pathway that puts finance in front of private buyers, with indicative repayment figures now appearing on private listings across carsales.com.au and RedBook. Buyers will see finance provided by Westpac, including an indicative weekly repayment and comparison rate, and can click through to the bank to explore their options. The classifieds giant says the move builds on its payments solution, which has facilitated more than $420 million in secure transactions, and the finance options already offered across dealer listings. carsales managing director Craig Fraser says finance is a big part of the buying decision, and the new pathway brings it into the private buying journey "rather than leaving it as a separate step". "At carsales, everything we do comes back to helping buyers find the right car with more confidence," he says. "carsales and Westpac share a genuine ambition to make life easier for consumers. By combining our strengths, we can help take some of the stress out of one of life's bigger purchase decisions and create a more seamless experience for buyers." Westpac chief executive of consumer Carolyn McCann says buying a car is an important life moment, and people want the process to feel simple. "We're pleased to work with carsales to make it easier for people to access finance earlier in the journey, helping them feel more informed and confident as they take the next step," she says. Richard Edwards is one of the owners of Auto Media Group and leads its editorial efforts. Richard has been writing about New Zealand's automotive industry and dealer community for nearly two decades. The knowledge and contacts built up over that time gives its publications leads and insight others can't match. He is also the president of the New Zealand Motoring Writers' Guild.

Mumbrella
Jul 28th, 2026
Westpac adds new leaders to consolidated marketing team.

Westpac adds new leaders to consolidated marketing team. July 28, 2026 11:02 Westpac has added two senior marketing leaders to its newly combined marketing team under chief growth and marketing officer Michelle Klein. The bank has recruited former NRMA Insurance marketing director Sally Kiernan as head of strategic marketing, consumer, and Coca-cola veteran Leo Roberts to be its new head of media and strategic partnerships. According to a Linkedin post from Klein, the appointments form part of a broader redesign of the marketing function, with Westpac moving to consolidate several disciplines under one structure. "As we've expanded the remit of Growth, Brand and Marketing at Westpac, we've been bringing together strategy, customer insight, data, creativity, media and partnerships into one connected team," Klein wrote. "It's all in service of one ambition: helping Westpac become our customers' number one bank and partner through life." Kiernan follows Klein from IAG, joining Westpac almost a year after the latter's appointment as the bank's new chief growth and marketing officer. She was also one of several IAG marketers affected by a leadership review earlier this year, which consolidated four executive manager roles into three, as reported by Mumbrella. Writing on Linkedin, Kiernan said: "There are few businesses that play an essential role in their customers' lives every single day, which is just one of the many reasons I'm so thrilled to be joining Westpac... I'm looking forward to working with Michelle Klein and the team to help shape the next chapter of growth and deliver even greater value for customers." Meanwhile, Roberts joins Westpac after 18 years at Coca-Cola, most recently serving as group director, ASEAN and South Pacific integrated marketing experiences, a role he held for the past five years before departing the company in April. The pair join a growing leadership team assembled since last year, including Commonwealth Bank's Matthew Malady, who was appointed head of growth and customer relationships in February, and former Telstra executive Anna Jackson, who joined as head of brand, content and creative at Westpac. The hires come several months after Westpac and BMF parted ways following a partnership that lasted just one year. It also come more than a year after Westpac made sweeping cuts to its in-house media division, axing at least 30 people in the process. Westpac has been contacted for comment. Eleanor Dickinson is a journalist with more than a decade of experience across the UK, Middle East, Asia and Australia. She served as editor of Mumbrella Asia from 2017 to 2018, before spending seven years reporting on technology in Australia. She returned to Mumbrella as chief reporter in September 2025. Have your say. Or comment anonymously Your comment will be marked as unverified

Tech Funding News
Jul 21st, 2026
Revolut lands full Australian banking licence, the first global fintech to do so, marking its first banking entity in APAC.

Revolut lands full Australian banking licence, the first global fintech to do so, marking its first banking entity in APAC. July 21, 2026 * Revolut Bank Australia has secured a full, unrestricted ADI licence from APRA, making it the first global fintech to achieve this in the country. * Revolut plans to invest almost AU$400 million ($280 million) over 5 years to move 1.2 million Australian customers to a regulated bank and compete with the Big Four banks. * New customers will get a 3% savings rate, which is higher than Commonwealth Bank's 2.15% transaction rate. Revolut is adding more competition to established banks, which are already facing challenges from Macquarie. Six years after launching in Australia with a multi-currency debit card, Revolut received a full Authorised Deposit-taking Institution licence from the Australian Prudential Regulation Authority. This is the first time a global fintech has received an unrestricted ADI in Australia and marks Revolut's first banking entity in the Asia-Pacific region. Revolut was founded in 2015 by Nik Storonsky and Vlad Yatsenko. Today, it serves more than 75 million customers worldwide and is a licensed bank in the United Kingdom, the EEA, and Mexico. The company reportedly considered a secondary share sale at a $115 billion valuation in June, after getting its UK banking licence in March and filing for a US national bank charter. The Australian approval adds a fourth market to its regulatory expansion. In fiscal 2025, Revolut's global revenue rose 46% to $6 billion. The Australian division now operates as Revolut Bank Australia, led by chief executive Matt Baxby. Transition from FX app to full-service bank. Since 2020, Revolut's Australian business has worked under an Australian Financial Services Licence and Credit Licence, focusing on foreign exchange, a multi-currency card, and trading. Now, with ADI status, Revolut can accept deposits and offer savings accounts, credit cards, and loans. Balances are protected up to 250,000 Australian dollars under the Financial Claims Scheme. Customers can use the app as their main bank account. Storonsky says, "Launching our Australian bank has been a long-term strategic priority and marks another significant step in our mission to build the world's first truly global bank. Securing this licence in a market as highly regulated and competitive as Australia is a testament to our business model and our teams." Baxby asds, "Becoming a bank in Australia marks a defining moment in our journey, achieved through a relentless focus on delivering a better financial experience for Australians. It's the launchpad for our next chapter, enabling us to expand into a broader suite of products, including savings and credit, to sit alongside the innovative services our customers already rely on every day. Our mission remains simple: to build the most seamless, secure, and customer-first banking experience for Australian consumers and businesses." Entering a traditionally stable market. With this licence, Revolut now competes directly with Commonwealth Bank, NAB, ANZ, and Westpac, in a market where few new players have succeeded. Commonwealth Bank's standard transaction account offers about 2.15% interest, while Revolut's initial savings rate for new customers is 3%. CBA's conditional saver product can reach about 5%. The Big Four are also facing competition from Macquarie, which is growing its retail transaction and mortgage products. Revolut is now the second major disruptor in the market. Local competitors include Judo Bank, Up, Alex Bank, and Volt Bank's successors, but none match Revolut's global balance sheet or brand recognition. The Australian neobanking sector remains small compared to the broader economy. Revolut plans to invest AU$400 million, which is about $280 million, in Australia over five years, supporting hiring and product development. The team has grown from just a few staff in Melbourne in 2019 to over 100, with plans to expand into cities like Sydney and Perth. Transaction volumes have gone up 235% in the past year, and the customer base is now over 1.2 million, up from just over one million when the ADI application was announced in February 2026. The company also plans to invest $13 billion over five years to enter more than 30 new markets and reach 100 million customers worldwide. While Revolut has attracted customers for foreign exchange and trading, it still faces challenges in gaining trust for salary accounts. Australia's Big Four banks have kept their lead over digital challengers in this area.

Westpac
Jul 10th, 2026
Westpac invests in Far North Queensland with newly refurbished branch in Cairns.

Westpac invests in Far North Queensland with newly refurbished branch in Cairns. 10 July 2026 Nearly 150 years after first opening its doors to the Cairns community, Westpac has strengthened its services to local customers, investing more than $2.2 million in its newly refurbished Cairns Central branch. The upgrade forms part of Westpac's wider $85 million annual investment in its branch network across Australia, including $10 million to upgrade six regional Queensland branches and business banking centres. Customers can enjoy a modern, welcoming space to enjoy in branch support, enhanced digital capability and access to two new ATMs, a coin deposit machine and a cash exchange machine. Debbie English, Westpac Regional General Manager North Queensland said: "Westpac Banking Corporation is thrilled to reopen its Cairns Central branch to its customers. "Westpac has a proud history in Cairns and Far North Queensland, and this investment demonstrates our ongoing commitment to our customers for the future." The refurbishment follows Westpac's announcement to launch its Community Banking Service in six regional Queensland towns - Malanda, Ravenshoe, Clifton, Pittsworth, Clermont and Laidley. The Community Banking Service provides regular, in-person banking support in regional towns with Westpac bankers visiting fortnightly, giving customers direct, face-to-face access to banking services and support to complement digital banking options. This Service is in addition to Westpac extending its moratorium on regional branch closures through to 2030. Led by local Bank Manager Anna Wright, the newly upgraded Westpac branch is located on the corner of McLeod St and Spence, in the Cairns Shopping Centre. Media contact:

Yahoo Finance
Jul 9th, 2026
Westpac tracks AI token usage to cut costs as tech spending hits $2B

Westpac Banking Corp. is intensifying efforts to monitor artificial intelligence costs by tracking AI token usage across the firm and routing simpler tasks to cheaper models. The Australian lender has over 15,000 employees using generative AI, according to its latest annual report. Chief AI officer Dan Jermyn, who joined from Commonwealth Bank this year, said the bank wants staff to make "sensible choices" about AI models to achieve the best return. The focus comes as businesses that adopted AI for productivity gains now scrutinise usage to ensure value. Westpac's technology spending rose 13% to A$3.1 billion in its most recent financial year. The bank is investing in modernising systems whilst balancing employee empowerment with cost management.