Job Description

The New York City Department of Environmental Protection (DEP) protects public health and the environment by supplying clean drinking water, collecting, and treating wastewater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. We deliver 1.1 billion gallons of high-quality drinking water per day to 8.5 million New York City residents and more than 1 million people in Upstate New York, and we collect and treat an average of 1.3 billion gallons of wastewater per day.

The New York City Department of Environmental Protection’s (DEP) Business Information Technology (BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is realized through collaboration, strong relationships, and a unified vision with our partners at DEP to provide quality technology solutions to our business needs. Providing these services allows us to ensure that DEP continues its tradition of delivering excellent service to the residents of New York City.

The IT Automation and Monitoring Engineer position will be responsible for designing, building, and deploying the features of O365/Azure AD, including system administration supports for existing and future systems to enable seamless integration into the agency’s environments globally. The focus will be on O365/Azure AD cloud infrastructure, configuration management, and security to leverage corporate identity, network connectivity, and device type to improve employee productivity. The position is to utilize the expert-level experience and knowledge of Office 365/Azure AD architecture, administration’s best practice recommendations with a strong understanding of Information Security, Legal, and regulatory/compliance controls required for cloud environments. This position will also be responsible for aiding supervisors with the engineering, designing, leading and testing, migration tooling, and deploying of enterprise messaging and collaboration toolsets in Office 365/Azure AD.

The New York City Department of Environmental Protection’s Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Automation and Monitoring Engineer who will report directly to the Director of Infrastructure Services division.

Under minimal direction of the Unit’s Director, the IT Automation and Monitoring Engineer will be responsible for the tasks outlined below:

Administer and support Office 365 suite configurations, policies and analyze, troubleshoot, and deliver Microsoft Cloud solutions on Azure and Office 365 platforms.
Provide subject matter expertise in Office 365 and Microsoft Azure with an emphasis on security (Advanced Threat Protection (ATP) policies for Office 365, Azure AD Identity Protection, Conditional Access (CA), Azure Information Protection, and Office365 Message Encryption), architectural design, migration management and support of large-scale implementations.
Provide subject matter expertise in Compliance & data retention leveraging Office 365 Data Loss Protection (DLP), Cloud Access Security Brokers (CASB), & Native Office 365 capabilities such as retention policies including Office 365 eDiscovery & Advanced eDiscovery
Service Health monitoring using Office 365 console and actively respond based on system alerts and notification.
Implementation of new Office 365 features and functionality (Microsoft Teams, Office 365 Groups, Planner, PowerApps, ) and migrations to a target cloud O365 tenant, whether on-prem to
cloud, cloud-to-cloud, or external productivity to the cloud.
Evaluate needs and deliver solutions using OneDrive, Teams, SharePoint, and other O365 collaboration.
Architecture and engineering of SharePoint, Teams, and Microsoft Office 365 Groups, providing deep technical knowledge on various Teams architecture elements deployed in an Enterprise.
environment.
In-depth knowledge of Authorization & Authentication in Microsoft hybrid environment and experience with Azure AD including Single Sign On (SSO) and Multi-Factor Authentication (MFA)
Assist in developing and implementing support strategies for the various Office 365 applications.
Effectively translate technical specifications, errors, and business logic through written and verbal communications to both technical and non-technical customers.

Qualifications

1. A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or

2. Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure;

3. Education and/or experience which is equivalent to "1" or "2" above.