Full-Time
Station Service Specialist
Updated on 8/1/2026
roadsurfer
501-1,000 employees
Campervan rentals, subscriptions, sales
Compensation Overview
€30.6k - €32k/yr
Hanover, Germany
In Person
 Customer Experience & Support (1) |
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- The candidate must be hands-on and willing to actively help with tasks.
- The candidate must have prior experience interacting with customers or in customer service.
- The candidate must hold a Class B driver's license.
- The candidate must have very good German or English language skills.
- Welcome customers during camper pickup and return and help make their roadsurfer journey memorable.
- Explain the campers to customers and hand them over personally.
- Clean the campers thoroughly inside and outside.
- Support the station team with all daily tasks so customers can begin their holidays positively.
Roadsurfer offers campervan rentals, used van sales, and a long-term subscription service for outdoor travel. It also runs roadsurfer spots, a platform that connects campers with private landowners who list farms and vineyards as camping locations. Customers book ready-to-go camping packages from a fleet of modern campervans with perks like unlimited mileage, flexible cancellation, and a free second driver. The company differentiates itself with a multi-channel model and a large international network (nearly 10,000 vehicles across 90+ locations in 16 countries, including North America) through which it aims to make camper travel easy, convenient, and scalable.
Company Size
501-1,000
Company Stage
Debt Financing
Total Funding
$157.9M
Headquarters
Munich, Germany
Founded
2016
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Simplify's Take
What believers are saying
- Spring and fall off-peak travel surges in 2026 align with Roadsurfer's flexible cancellation model[2].
- 43% of campers plan heritage journeys in 2026, supporting its new curated UK routes and US hubs[2].
- The 'Rugged Luxury' trend matches Roadsurfer's premium ready-to-go camping packages and modern fleet[6].
What critics are saying
- Holiday RV and Cruise America expand into Denver and Seattle with lower-cost fleets, squeezing margins within 12 months[2].
- Sunday closures and $149 service fees cause churn, evidenced by 9,902 negative Trustpilot reviews in 2024[2].
- 10,000-vehicle target by 2025 risks 20–30% idle capacity if US demand in Phoenix and Salt Lake falters[2].
What makes roadsurfer unique
- Roadsurfer offers the world's first camper subscription service for 3, 6, or 12 months[3].
- Its 'roadsurfer spots' app connects travelers to private campsites on farms and vineyards[1][3].
- The fleet includes modern VW, Mercedes, and Ford vans with unlimited mileage and zero hidden costs[1][5].
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Benefits
Health Insurance
Meal Benefits
Employee Discounts
Training Programs
Growth & Insights and Company News
6 month growth
↓ -3%1 year growth
↑ 0%2 year growth
↑ 0%Travelingcanucks partnered with Roadsurfer to help bring exposure to its new Vancouver RV rental location.
Leading European campervan rental company, Roadsurfer has launched a new and improved set of curated tourist routes in the UK, aimed at seasoned road trip enthusiasts and first-time explorers, alike.